Hannah Rose Mark
Antelope Valley
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
09.2015 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Child Care Helper
Gonzales Family Daycare
11.2023 - Current
- Developed strong bonds with each child, creating a sense of security within the childcare environment.
- Assisted lead teacher in implementing age-appropriate lesson plans, fostering cognitive growth in each child.
- Collaborated effectively with fellow childcare helpers to maintain an organized workspace conducive to learning and growth for each child.
- Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
Front Desk Administrative Assistant
RISE Dance Academy
01.2023 - 11.2023
- Enhanced customer satisfaction by providing efficient and professional front desk support.
- Managed incoming phone calls, directing them appropriately to maintain professionalism and efficiency.
- Performed monthly financial reporting and recorded payments to keep accounting system updated.
- Assisted in marketing efforts to drive event attendance, utilizing social media platforms and targeted email campaigns.
- Enhanced student satisfaction with enrollment procedures through timely response to inquiries and resolution of issues.
Executive Personal Assistant
Tai Lopez - Knowledge Society
12.2016 - 02.2018
- Enhanced executive productivity by managing complex schedules and coordinating travel arrangements.
- Supported financial management processes by assisting with budget planning and expense tracking.
- Oversaw office management tasks, including supply inventory, facilities maintenance, and vendor relations.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Education
Bachelor of Arts - Psychology
California State University - Channel Islands
06.2027
Associate of Arts - Psychology
College of The Canyons
06.2025
High School Diploma -
Highland High School
06.2015
Skills
- Time Management and Punctuality
- Goal Oriented
- Customer Service
- Digital and Social Marketing
- Verbal and Writing Skills
- Administration and Office Support
- Organized and Versatility
- Attention to Detail
- Professionalism
- Computer Software Knowledge
- Appointment Scheduling
- Conflict Mediation
- CPR training
- Patience and Empathy
- Fast Learner
- Relationship Building
Certification
CPR Certified
Timeline
Child Care Helper
Gonzales Family Daycare
11.2023 - Current
Front Desk Administrative Assistant
RISE Dance Academy
01.2023 - 11.2023
Executive Personal Assistant
Tai Lopez - Knowledge Society
12.2016 - 02.2018
Barista
Starbucks
09.2015 - Current
High School Diploma -
Highland High School
Bachelor of Arts - Psychology
California State University - Channel Islands
Associate of Arts - Psychology
College of The Canyons