Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Hannah Scott Marshall

San Diego,USA

Summary

I am currently a 28-year old part-time college student and full-time employee. In addition to school I work at the Scripps Ranch Swim& Racquet Club part time on the weekends; I’ve transferred departments from receptionist to the Children’s Center and work both positions in my spare time. I worked at Jack In the Box while in high school, and at a senior living home as a receptionist. In addition to my part time position at the Scripps Ranch Swim and Racquet Club, I have accepted a full-time position at Optimum Behavioral Health as a Registered Behavioral Technician and have earned my RBT certification. While at OBH I have been given the opportunity to learn and practice ABA based therapy and provide services to families in need. I am a very fast learner with great interpersonal skills and looking to branch out of my comfort zone. I have a passion for missionary work and often travel to Haiti and Guatemala to serve and provide aid to those in need.

Overview

13
13
years of professional experience

Work History

Registered Behavior Technician

Optimum Behavioral Health (OBH)
San Diego, CA
11.2022 - Current
  • Provided direct behavioral therapy to clients in individual and group settings.
  • Developed and implemented personalized treatment plans based on client assessments.
  • Monitored client progress and adjusted interventions as needed for effectiveness.
  • Educated families on behavioral techniques to support client development at home.
  • Maintained accurate documentation of client sessions and treatment outcomes regularly.
  • Participated in training sessions to enhance therapeutic skills and knowledge base.

Receptionist

SRSRC
San Diego, CA
08.2020 - Current
  • Managed multi-line phone system, directing calls efficiently.
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Maintained office supplies inventory, ordering when necessary.
  • Prepared meeting rooms for conferences and events, ensuring readiness.
  • Collaborated with team members to improve office operations and workflows.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Babysitter

Kyle and Rachelle Hildebrand
San Diego, CA
07.2014 - Current

(619)-820-0007

Babysitter

Deirdre Gonzalez
San Diego, CA
04.2012 - Current

(619)-339-2818

Before & After school Care Teacher

Scripps Trail Children’s Center
San Diego, CA
08.2021 - 09.2023
  • Supervised children during after-school activities and ensured a safe environment.
  • Developed engaging lesson plans to promote learning and creativity among students.
  • Facilitated group activities to encourage teamwork and social skills development.
  • Communicated regularly with parents about children's progress and daily experiences.
  • Collaborated with staff to organize special events and field trips for students.
  • Managed classroom behavior using positive reinforcement strategies effectively.
  • Maintained accurate records of attendance and incident reports as required.
  • Trained and mentored new staff on policies and best practices in child care.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.

Receptionist

Atria Senior Living Home
San Diego, CA
01.2020 - 01.2021
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed multi-line phone system, directing calls efficiently.
  • Scheduled appointments and maintained calendars for staff members.
  • Processed incoming and outgoing mail, ensuring proper distribution.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Updated and recorded customer or client information to maintain accounts.
  • Performed data entry tasks into various computer systems accurately and promptly.

Cashier

Jack in the box
San Diego, CA
08.2014 - 10.2015
  • Processed customer transactions efficiently at fast-paced restaurant environment.
  • Handled cash, credit, and debit transactions accurately during peak hours.
  • Maintained cleanliness and organization of work area throughout shifts.
  • Assisted with training new cashiers on operational procedures and systems.
  • Managed inventory levels by restocking supplies as needed for efficient service.

Education

Palomar College
San Diego, CA
08.2025

High School Diploma -

Halstrom High School
San Diego, CA
09.2015

Scripps Ranch High School -

Scripps Ranch High School
San Diego, CA
06.2014

Skills

  • Professional
  • Organized
  • Responsible
  • Can handle high stress situations
  • Fast learner
  • Self motivated
  • Customer Service experience
  • Experience working with children
  • Experience in Licensed Child Care Facility
  • Fluent in ASL
  • Cash handling skills
  • Licensed RBT
  • Child supervision
  • Documentation skills
  • Effective communication
  • Collaboration with professionals
  • Data collection
  • CPR certified

References

  • Vanessa Escalona, CBD at Atria Senior living home, 12979 Rancho Penasquitos Blvd., San Diego, CA, 92129, (858)945-0051
  • Jack Hawkins, Pastor of Canyon Springs Church, 9927 Dichondra Street, San Diego, CA, 92131, (858)414-7777
  • Robert Lewison, Director Childrens Heritage Foundation, rlewison@cox.net, (619)787-8587
  • Kendra Hall, Attorney at law, 2420 Presidio Drive, San Diego, CA, 92103, (619)322-3299
  • Tish Alexander, Front Office Coordinator, Scripps Ranch Swim & Racquet Club, 9875 Aviary Dr., San Diego, CA, 92131, (858)271-6222
  • Lauren Miller, Center Director, Scripps Trail Children's Center, 10250 Scripps Trail, San Diego, CA, 92131, (858) 549-5355

Languages

American Sign Language
Professional

Timeline

Registered Behavior Technician

Optimum Behavioral Health (OBH)
11.2022 - Current

Before & After school Care Teacher

Scripps Trail Children’s Center
08.2021 - 09.2023

Receptionist

SRSRC
08.2020 - Current

Receptionist

Atria Senior Living Home
01.2020 - 01.2021

Cashier

Jack in the box
08.2014 - 10.2015

Babysitter

Kyle and Rachelle Hildebrand
07.2014 - Current

Babysitter

Deirdre Gonzalez
04.2012 - Current

Palomar College

High School Diploma -

Halstrom High School

Scripps Ranch High School -

Scripps Ranch High School
Hannah Scott Marshall