Overview
Work History
Education
Skills
Timeline
Generic

Hannah Sells

Chicago,IL

Overview

4
4
years of professional experience

Work History

Boutique Team Leader

Aritzia
Chicago, IL
06.2024 - Current
  • Collaborating with other Boutique Team Leaders in order to maintain consistent standards across stores.
  • Identifying areas of improvement within operations and implementing changes accordingly.
  • Wore clothing to represent brand and aesthetic of boutique.
  • Developed and administered customer service and product training sessions for new employees.
  • Analyzing sales figures and forecasting future sales volumes.
  • Scheduled employee work shifts and communicated about sick days and vacation .
  • Responded to customer service issues and worked with parties to effectively communicate and resolve.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Style Advisor

Aritzia
Chicago, IL
05.2023 - 06.2025
  • Leveraged upselling opportunities on clothing, shoes, and accessories to maximize brand sales.
  • Showcased store merchandise and helped keep store running seamlessly by enthusiastically presenting and selling products and by communicating feedback and ideas for improvement.
  • Increased customer base and generated new sales by networking within select groups.
  • Provided product knowledge information to customers.
  • Provided assistance communicating, typing correspondence or obtaining information.

Season Advisor

Aritzia
Chicago, IL
10.2021 - 02.2025
  • Styled clients through an online platform, providing tailored fashion solutions.
  • Resolved client issues effectively through phone and Live Chat support.
  • Assisted clients with styling and problem-solving via online and phone interactions.
  • Adapted quickly to new software programs, enhancing service delivery and client interaction.

Analyst

Tegus
Chicago, IL
04.2023 - 10.2023
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Analyzed key performance indicators to identify effective strategies.
  • Identified and connected industry professionals with subject matter experts.
  • Sourced and engaged experts for consultations with industry professionals.
  • Facilitated connections between industry professionals and specialized experts.

Account Luxury Manager

The RealReal
Chicago, IL
04.2022 - 05.2023
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Sourced high-quality luxury items through effective sales techniques for site listings.
  • Utilized sales strategies to identify and procure premium items for the platform.
  • Executed targeted sales methods to acquire top-tier items for the website.

Education

Fashion Business

Columbia College, Chicago
Chicago, IL

Skills

  • Promotional planning
  • Fashion trends
  • Employee engagement
  • Coaching and mentoring
  • Brand awareness
  • Retail sales
  • Marketing strategy
  • Sales management

Timeline

Boutique Team Leader

Aritzia
06.2024 - Current

Style Advisor

Aritzia
05.2023 - 06.2025

Analyst

Tegus
04.2023 - 10.2023

Account Luxury Manager

The RealReal
04.2022 - 05.2023

Season Advisor

Aritzia
10.2021 - 02.2025

Fashion Business

Columbia College, Chicago

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Hannah Sells