Hannah Shaferly
Alamogordo
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Day Hab Supervisor
New Vision Employment Services
09.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Consessions Lead
AVI Foodsystems
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Head Prep Cook
Hungry Howie’s
09.2023 - 02.2024
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Expedited orders efficiently during busy periods, ensuring accurate plating and prompt delivery to tables.
- Mentored junior staff members by sharing knowledge and expertise in food preparation, helping them advance their skills and careers.
Server Shift Leader
Waffle House
05.2022 - 02.2024
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Cashier & Stalker
Family Farm & Home Farm Stores
12.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Elmwood High School
05.2023
Bachelor of Science - Vet Tech
Penn Foster College
Scottsdale, AZ05-2028
Skills
- Innovation and Creativity
- Customer Focus
- Relationship Building
- Strategic Planning
- Patience and Tolerance
- Great attention to detail
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Attention to detail
Certification
- First Aid/CPR Certified
Timeline
Day Hab Supervisor
New Vision Employment Services
09.2024 - Current
Consessions Lead
AVI Foodsystems
08.2024 - Current
Head Prep Cook
Hungry Howie’s
09.2023 - 02.2024
Server Shift Leader
Waffle House
05.2022 - 02.2024
Cashier & Stalker
Family Farm & Home Farm Stores
12.2021 - 05.2023
High School Diploma -
Elmwood High School
Bachelor of Science - Vet Tech
Penn Foster College
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