Hannah Shaw
Winfield
Summary
Dynamic and detail-oriented professional with experience at Fayette Veterinary Clinic, excelling in patient care and medication administration. Proven ability to enhance client communication and maintain sanitation protocols, ensuring a safe environment for animals. Recognized for exceptional organizational skills and commitment to improving patient flow management.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant/Receptionist
Fayette Veterinary Clinic
08.2024 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
Bank Teller
State Bank and Trust
03.2024 - 08.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
Appointment Scheduler
AIL Insurance
01.2023 - 03.2024
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential customers.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for prospective clients.
Education
High School Diploma -
Marion County High School
Guin, AL05-2024
Skills
- Client communication
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Medication administration
- Sanitation protocols
- Patient flow management
- Patient bathing
- Multitasking Abilities
- Organizational skills
- Time management
- Patient recordkeeping
Timeline
Veterinary Assistant/Receptionist
Fayette Veterinary Clinic
08.2024 - Current
Bank Teller
State Bank and Trust
03.2024 - 08.2024
Appointment Scheduler
AIL Insurance
01.2023 - 03.2024
High School Diploma -
Marion County High School
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