Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexa Alcerro

Winter Garden,FL

Summary

Energetically contributed to Luv-n-care Animal Hospital, enhancing patient care and streamlining operations. Excelled in multitasking & time management, alongside proficient client communication. Recognized for quick learning ability and teamwork, significantly improving service delivery and customer satisfaction. Skilled in Microsoft Word and invoice processing, embodying a blend of hard and soft skills crucial for dynamic work environments.

Overview

4
4
years of professional experience

Work History

Veterinary Assistant/Receptionist

Luv-n-care Animal Hospital
09.2023 - Current
  • Assist in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhance patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Clean and disinfect exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Perform clerical duties, including retrieving patient data from the computer and answering phone calls.
  • Proficiently handle client reception, appointment scheduling, and payment processing.
  • Ensure accurate and organized documentation of patients' charts and records.

Food Runner/Food Server Assistant

Chefs Table At The Edgewater
12.2022 - 12.2023
  • Collaborated efficiently to ensure accurate delivery of orders in coordination with other food runners.
  • Maintained cleanliness of all food preparation and serving spaces.
  • Facilitated the training of new hires, ensuring comprehension of process flow and safety procedures.
  • Received positive feedback from guests and management for outstanding work performance and commitment to customer satisfaction.

Food Runner/Cashier

The Whole Enchilada Restaurant
08.2021 - 10.2022
  • Remained calm and professional in high-pressure situations at the restaurant during peak hours or unexpected rushes.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Effectively operated a POS system to enter orders, process payments, and issue receipts.

Team Member

McDonald's
03.2021 - 06.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Food Service Worker

Panera Bread
01.2021 - 03.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

High School Diploma -

West Orange High School
Winter Garden, FL
05.2022

Skills

  • Bilingual
  • Client Communication
  • Microsoft word
  • Invoice processing
  • Multitasking & Time Management
  • Customer and client relations
  • Scheduling
  • Strong organization
  • Teamwork
  • Quick learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Veterinary Assistant/Receptionist

Luv-n-care Animal Hospital
09.2023 - Current

Food Runner/Food Server Assistant

Chefs Table At The Edgewater
12.2022 - 12.2023

Food Runner/Cashier

The Whole Enchilada Restaurant
08.2021 - 10.2022

Team Member

McDonald's
03.2021 - 06.2021

Food Service Worker

Panera Bread
01.2021 - 03.2021

High School Diploma -

West Orange High School

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Alexa Alcerro