Roxy Reyna

• Assisted veterinarians in performing examinations and treatments of animals.
• Assisted in development of treatment plans, collaborating closely with veterinarians to address specific patient needs.
• Managed patient records and ensured accurate documentation of medical histories.
• Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
• Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
• Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.

Supervised daily operations to ensure optimal animal care and facility cleanliness.

• Monitored health indicators of animals, coordinating veterinary care as needed.
• Oversaw care, grooming and medication of pets during temporary kennel stays.
• Provided excellent customer service by addressing client inquiries promptly and professionally.

• Welcomed clients, ensuring positive first impressions and efficient check-in processes.
• Answered multi-line phone system, managing inquiries and appointment scheduling effectively.
• Assisted veterinary staff by preparing patient files and managing inventory of office supplies.

• Coordinated adoption events to promote rescue dogs and engage community involvement.
• Managed volunteer schedules, ensuring adequate support for rescue operations and events.
• Assisted in intake assessments, evaluating dogs for suitability in rescue program.
• Maintained accurate records of adoptions and volunteer activities using database systems.

• - Oversaw animal care, intake, and adoption processes.
• - Trained dogs and coordinated vet appointments and volunteer teams.
• Developed strategic partnerships to enhance community engagement and outreach effectiveness.
• Oversaw program development, ensuring alignment with organizational mission and goals.