Leonela Necochea
Hemet,CA
Summary
Dynamic veterinary professional with experience at Hemet Animal Hospital, excelling in client communication and medical record-keeping. Committed to maintaining high standards of animal safety and cleanliness while fostering a positive environment for both staff and clients. Known for adaptability and the ability to meet organizational goals. Ambitious with proven track record of creating successful food service operations, managing staff and increasing profits.
Overview
16
16
years of professional experience
Work History
Veterinary Assistant/Receptionist
Hemet Animal Hospital
Hemet, CA
03.2022 - Current
- Maintained cleanliness of examination rooms and equipment to promote a hygienic environment.
- Monitored animal behavior and vital signs to provide accurate information to veterinary staff during consultations.
- Collaborated with team members to ensure smooth workflow in fast-paced clinic environments, fostering teamwork and communication.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Veterinary Assistant
Lake Elsinore Animal Hospital
Lake Elsinore, CA
03.2021 - 03.2022
- Assisted veterinarians in performing examinations and administering treatments to animals.
- Managed patient records using veterinary software, ensuring accuracy and confidentiality.
- Educated pet owners on proper care practices and post-treatment instructions.
- Monitored animal behavior and vital signs, reporting changes to veterinary staff promptly.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
General Manager of Food Service
Farmer Boys Restaurant
San Jacinto, CA
10.2009 - 12.2020
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Led staff training programs, improving service quality and efficiency.
- Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
- Contributed to community engagement efforts through participation in local events, sponsorships of charitable initiatives, and partnerships with area schools or organizations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
Education
Bachelor of Science - Animal Science
California State Polytechnic University, Pomona
Pomona, CA05-2021
Skills
- Client communication
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Medical record-keeping
- Appointment scheduling
- Operations management
- Cost control
- Customer service
- Scheduling and rostering
- Team development
Accomplishments
While working for Farmer Boys Restaurant, I was awarded general manager of the year for increasing profit, fostering a positive work environment and keeping food cost low.
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Assistant/Receptionist
Hemet Animal Hospital
03.2022 - Current
Veterinary Assistant
Lake Elsinore Animal Hospital
03.2021 - 03.2022
General Manager of Food Service
Farmer Boys Restaurant
10.2009 - 12.2020
Bachelor of Science - Animal Science
California State Polytechnic University, Pomona