Hannah Shelden
Saginaw,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Brand Supervisor
Bath And Body Works
Saginaw, MI
09.2021 - Current
- Recruited and trained staff.
- Conducted meetings to address procedures, policies and issues.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
Cashier
Fast Eddies Car Wash
Saginaw, MI
05.2019 - 05.2021
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked closely with shift manager to solve problems and handle customer concerns.
Shift Manager
Charleys Philly Cheese Steak
Saginaw, MI
12.2018 - 02.2020
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Ran nightly reports closing out various accounts and detailing daily activities.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Pest Control Technician
Mosquito Control Services
Saginaw, MI
06.2018 - 08.2018
- Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
- Inspected equipment for proper functionality to effectively facilitate application.
- Applied chemical solutions on building surfaces to eliminate pests.
- Drove to customer residences and places of business to inspect for pests.
Education
Bachelors - Business Marketing
Eastern Gateway Community College
Steubenville, OH05.2024
Skills
- Brand Awareness
- Cash Handling and Reconciliation
- Merchandise Promotion and Display
- Staff Coaching and Training
- Scheduling and Time-Tracking
- Persuasive Negotiations
- Social Perceptiveness
Timeline
Brand Supervisor
Bath And Body Works
09.2021 - Current
Cashier
Fast Eddies Car Wash
05.2019 - 05.2021
Shift Manager
Charleys Philly Cheese Steak
12.2018 - 02.2020
Pest Control Technician
Mosquito Control Services
06.2018 - 08.2018
Bachelors - Business Marketing
Eastern Gateway Community College
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