HANNAH SILVERS
Spruce Pine
Summary
Dedicated retail associate with over two years of customer service experience. Currently pursuing a Bachelor of Social Work, demonstrating strong communication skills and teamwork. Proven organizational, time management, and problem-solving abilities. Committed to continuous learning and adaptability in dynamic environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Online Grocery Pickup Associate
Walmart
01.2023 - Current
- Selected grocery items from store shelves to ensure quality standards were met.
- Facilitated positive customer experiences through effective communication.
- Assisted customers by loading grocery orders into vehicles, including heavy lifting when necessary.
Personal Assistant
Mitchell County Schools
12.2024 - 01.2025
- Assisted School Social Worker Angela Atkins on Joyful Hands Project, delivering Christmas gifts to families.
- Facilitated communication with clients through phone outreach.
- Coordinated gift distribution to ensure timely delivery for families in need.
Retail Associate
SafePlace Thrift Store
01.2022 - 06.2023
- Processed and displayed donations with accuracy and attention to detail.
- Answered phone calls promptly, ensuring effective communication.
- Delivered exceptional customer service to enhance client satisfaction.
- Maintained a tidy work area to promote efficiency.
- Organized store layout to improve accessibility and appeal.
- Operated cash register accurately, managing transactions efficiently.
Education
BSW - Social Work
Appalachian State University
Boone12-2026
High School Diploma -
Mayland Early College High School
Spruce Pine, NC05-2022
Associate of Arts -
Mayland Community College
Spruce Pine, NC05-2022
Skills
- Organizational skills
- Team collaboration
- Effective communication
- Conflict resolution
- Task prioritization
- Adaptability and flexibility
Certification
- Mental Health First Aid
References
References available upon request.
Timeline
Personal Assistant
Mitchell County Schools
12.2024 - 01.2025
Online Grocery Pickup Associate
Walmart
01.2023 - Current
Retail Associate
SafePlace Thrift Store
01.2022 - 06.2023
BSW - Social Work
Appalachian State University
High School Diploma -
Mayland Early College High School
Associate of Arts -
Mayland Community College