Hannah Smith
Healdsburg,CA
Summary
Motivated skilled worker, eager to learn and gain experience in the wine industry while contributing my knowledge and positivity. Known for achieving customer satisfaction, upselling capabilities, and strategic thinking skills. Detail-driven in accomplishing projects on time in the most effective manor.
Overview
1
1
Certification
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Lead Production Coordinator
Master The World
Healdsburg, CA
08.2020 - Current
- Conferred with managers, sales teams and engineering personnel to revise plans in order to create an effective product.
- Reviewed in-house stock to determine materials availability for production jobs.
- Created and maintained schedules and provided internal support for manufacturing teams.
- Processed customers orders and handled the outflow of the shipments hands-on.
Visitor Center Host
Artesa Winery & Vineyards
Napa, CA
10.2019 - 08.2020
- Host walk-ins, reservations, and private groups for tastings.
- Presented tours throughout the facility.
- Educate customers on the history of the winery to the production and tasting aspects of the wine.
- Gain customer relationships to initiate brand recognition and loyalty to the unique style of wine.
Server
The Hop Yard American Alehouse & Grill
San Ramon, CA
04.2017 - 06.2019
- Efficiently deliver food and drink items while answering to any additional requests.
- Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Sales Associate/ Sales Lead/ Asst. Store Manager
Tilly's
Dublin, CA
06.2014 - 12.2016
- Started as a Sales Associate as a cashier and contributing to sales on the floor.
- Promoted to Lead sales due to providing outstanding customer service and maximizing sales.
- Promoted to Assistant store manager, specifically in the hiring department, and also in charge of managing employees, counting out registers and keeping track of documentation.
Education
Bachelor of Science - Business Administration, Wine Strategies
Sonoma State University
Rohnert Park, CA 01.2019 - 07.2020
Associate of Science - Business Administration
Las Positas College
08.2015 - 06.2018
Certification
Capstone level 2 certified in California wines
Timeline
Lead Production Coordinator
Master The World
08.2020 - Current
Visitor Center Host
Artesa Winery & Vineyards
10.2019 - 08.2020
Bachelor of Science - Business Administration, Wine Strategies
Sonoma State University
01.2019 - 07.2020
Server
The Hop Yard American Alehouse & Grill
04.2017 - 06.2019
Associate of Science - Business Administration
Las Positas College
08.2015 - 06.2018
Sales Associate/ Sales Lead/ Asst. Store Manager
Tilly's
06.2014 - 12.2016
Similar Profiles
Antoinette SmithAntoinette Smith
Director at Master Hwang’s World Class Tae Kwon DoDirector at Master Hwang’s World Class Tae Kwon Do
Mallory GarrettMallory Garrett
Assistant Taekwondo Instructor at Master Kim's World Class Tae Kwon DoAssistant Taekwondo Instructor at Master Kim's World Class Tae Kwon Do
Emma HaddockEmma Haddock
Taekwondo Instructor at Master Kim's World Class Tae Kwon DoTaekwondo Instructor at Master Kim's World Class Tae Kwon Do
Devorah RitchieDevorah Ritchie
Charge Nurse, Expert RN at Satellite HealthcareCharge Nurse, Expert RN at Satellite Healthcare
Baron LongBaron Long
Market Representative at CambriaMarket Representative at Cambria