Hannah Smith

I am an Administrative Assistant to the Executive Leadership Team with the Utah Department Corrections (UDC). I directly support Executive Leadership with a variety of tasks, to include scheduling, processing travel reimbursements, coordinating events, and correspondence. I am the Educational Assistance Coordinator for the Department, and I process educational assistance support and funding for qualifying employees of the Department. I am the liaison between UDC and the Governor's Office Communications Department, and am responsible for compiling a monthly report regarding employee retirements, award nominations, and years of service achievements to send to the Governor's Team. I also assist in processing UDC years of service certificates and monetary awards for qualifying staff in the Department. I have been a lead in the updating of both the Educational Assistance Program and Governor's Monthly Report, and have worked with different divisions throughout UDC to ensure that the programs are running efficiently, and that each division is processing what they ought to be. I am a State Records Officer, and a member of the Department Forms Committee, and assist in maintaining and processing Department Records through the Executive Office. I also am the liaison with the Executive Office who works with the Forms Committee, and am responsible for updating and maintaining Department Forms to ensure that we remain in compliance with State policies and procedures. I assist in coordinating the UDC Awards Ceremony events that occur a few times a year, in addition to monthly Leadership Forums, and other miscellaneous monthly and annual events.

I have worked as a full time, licensed Realtor in the State of Utah to help individuals buy and sell homes. My primary focus is helping new home buyers become educated on the homebuying process, as well as offer solutions and resources for those still building up credit and finances to be able to purchase a home. I have a background in the escrow and title insurance industries, and work with my network in these spaces to truly help buyers from beginning to end with confidence. I have also helped sellers sell their home with certainty during the Covid-19 pandemic.

I still have my real estate license; it is just currently placed on a temporary inactive status, so that I may focus on other endeavors.

• License number 9835603-SA00

I gather, enter, and help to maintain POST-related, and other law enforcement and corrections-related, training records. I was the lead on a project in which I updated and amended training records that were not accurately entered in the Department's newer Training Records System, to ensure staff were in compliance with annual training. Following the completion of this project, I took on the management of the training records for staff at the Central Utah Correctional Facility (CUCF), in addition to USCF, and FHA, resulting in managing and entering all Training Records for staff across the State. I schedule and coordinate trainings and events, both at the Fred House Training Academy (FHA), and at the Utah State Correctional Facility (USCF). I am the Office Specialist II for FHA, and help with a variety of general office-based tasks, such as directing visitors where to go for trainings, answering phone calls, monitoring my personal work and shared work emails, process invoices when services are provided to our building, maintain the Academy's library, assist with annual PT Testing, and create the quarterly Training Academy newsletter. I successfully coordinated a State-to-State Training Academy outreach project, in which I contacted and built relationships with all other 49 United States' Corrections Academies and Training Directors' Teams. I scheduled meetings between Utah's Corrections Training Director, and the other State's Training Directors and teams, and took records notes during each meeting. I compiled a tracking document to house the meeting information, and another document to house the contact information of each member of the Training Teams, so that we are able to maintain an ongoing relationship amongst the States' teams.

I was directly promoted from the Training Division to the Corrections Administration Office in September 2025. During the time in which I was transitioning into the Administrative Assistant position following this role, I created a detailed position guides for the individual who was taking over my position. I trained the individual that was taking over my position, while simultaneously training for the position in the Administrative Office.

I work as a direct assistant to a specialized team of Probation and Parole Agents, called the 'FOSI Team', who supervise and rehabilitate female offenders in the Northern Utah area. I perform a variety of specialized duties, to include processing court orders from Court XChange, creating probation agreements and contracts to provide to the Agent and offender, categorize and document offender certificates, completions, and other relevant paperwork in UDOCA and O-Track, taking notes during the FOSI WINN Program meetings with offenders, and overall maintaining general office duties. These duties include processing alternative documents and correspondence to and from the courts, attorneys' offices, other law enforcement agencies, and the public. I have a 2 hour a day reception shift in the public reception area of the office, in which I answer phone calls from the general public, offenders, and other entities, help coordinate appointments and for agents based on their schedules, help to maintain the Officer of the Day schedule, process and track documents and cases as offenders report for the first time to the office, and assist in other appropriate duties as they arise day to day.

I worked with the FOSI Team supervisor on a project in which he was working with the Ogden Weber Technical College to gather information on programs that our team could recommend to qualifying offenders, to offer another avenue of progress during rehabilitation. We went as a team to the College to take a tour, and I compiled detailed notes on the programs offered and how individuals could access schooling and programs offered on campus.

I work as our office's TAC to ensure that our office maintains compliance with set BCI and FBI standards. When I was assigned to this position, I was instructed to implement whatever changes necessary to ensure that our area was brought up to, and maintained, compliance with BCI standards, following a major internal audit. I have completed an immense amount of independent training, networking, and research to ensure I understood the TAC position, and further worked with the assigned BCI Region Representative to ensure that the systems I was implementing were efficient and effective. I implemented systems and processes to track User and Non-User BCI records, testing, and training due dates, and to otherwise maintain overall compliance office-wide, and correct individual issues regarding compliance on a case-by-case basis. I attended the annual TAC Conference, where I was able to network with fellow TAC's across the State, as well as BCI and FBI representatives, who provided me insight into new programs I could implement in my Region.

I coordinated the implementation of the Law Enforcement Enterprise Portal (LEEP) system within my office, and introduced the National Data Exchange (N-DEx) program to our Region Chief and the Ogden Agents. The N-DEx system is a free and helpful tool for law enforcement to collaborate across state lines to bring individuals to justice through joint casework. I coordinated times for Agents and other AP&P staff to attend virtual trainings hosted by BCI and the FBI, and worked with my FBI network and the northern region Chief to gain and manage access to these programs.

There was an incident in which an Agent had discovered that two female offenders with significant criminal histories had information that was integrated incorrectly on one another's records. I worked closely with the Agent and FOSI team, as well as with BCI, to comb through years of data to locate all of the errors, and where information had been input incorrectly. This resulted in months of both solo and collaborative work, following which I presented a final binder of information to BCI so that they could appropriately fix the information on each offender's record.

During the time in which I was transitioning into the Fred House Training Academy position following this role, I created two detailed position guides for each of the individuals who were taking over my position. I created one guide for the FOSI Agent Assistant position, and another guide for the TAC position. I trained both individuals separately for each of the roles within my position that they were taking over, during my own transitionary training to the Academy.

I work as the Judicial Assistant to Judge Neider, with the Ogden Second District Court. In addition to assisting Judge Neider on her caseload, I assisted other District Court Judges in civil and criminal court hearings. I also assisted in processing a variety of legal documents, to include judgments, hearing minutes, audio recording requests, offender and public correspondence, attorney/legal correspondence, and more. I was in charge of scheduling hearings and legal meetings, and generally maintaining the Judge's calendar. I send notices of hearings to plaintiffs, defendants, and counsel, draft court and other legal orders for judges' review/signatures, run the recording and Webex during hearings, answer phone calls from counsel, offenders, and the public. I correspond frequently with attorneys as a liaison between the Judge and counsel, law enforcement and probation/parole representatives, the public, and more.

I process appeal cases to send to the Court of Appeals, and run special hearing types for all Judges in the Court, such as initial appearances during Video Court for the jails and prison, and special set hearings and/or preliminary hearings, which includes also working with the Senior Judges in our District.

I am a direct assistant to an escrow officer. I process real estate documents, such as purchase agreements, deeds of trust, and any other applicable real estate closing documents. I open, maintain, and close client escrow accounts, as well as work with financial institutions as a liaison for clients who are completing payoffs on their accounts via escrow. I maintain these tasks, while performing various other clerical and administrative duties such as answering client and public phone calls, greeting clients when they arrive for meetings, and schedule escrow meetings on behalf of the escrow officer.

I am working on completing my real estate license through ARTI Academics for the State of Utah

I am an assistant to a Title Officer. My duties include recording and proofreading final submission documents, such as deeds of trust and other documents needed for real estate transactions, prior to accounts moving to Escrow. I correspond with respective city recorders, realtors, attorneys, or other professionals in the industry to address any discrepancies in the documents, to have them amended for the record. I also clear judgments regarding buyers or sellers preparing for their real estate transactions.

I worked with my uncle Nathan, who has severe autism. I would take him on walks, help feed him snacks, change out his protective mitts and his blankets, watch movies with him, and just assist my grandma with general care for both him and around her home. It was a fantastic experience to not only help my family in a more professional capacity, but also to learn about caring for adults with severe disabilities, learn general housework skills, and more.

I worked as a nanny for a five-year-old girl for a few months, while both of her parents were employed. I was in charge of all aspects of caring for her, to include getting her ready for the day, getting her to and getting her from the bus stop for school, working on homework, booking play dates with her friends' parents, preparing meals 2-3 times a day, transporting her to and from her lessons, providing general house cleaning, and making sure her chores were completed as outlined per her parent's expectations every day.