Hannah Sones
Lumberton,MS
Summary
Certified Nursing Assistant experienced in healthcare settings, providing compassionate care to families and patients. Superior communication skills with nurses I have worked with, great documentation skills that were done on the computer daily. Dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I was named CNA of the year in 2023 out of the entire Forrest General Hospital and its associated facilities.
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant
Forrest General Hospice
11.2018 - Current
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
Certified Nursing Assistant
Pearl River County Hospital & Nursing Home
01.2016 - 11.2018
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
Customer Service Representative
Fraternity Collection
09.2013 - 12.2016
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
No Degree -
Pearl River Community College
Poplarville, MSHigh School Diploma -
Columbia High School
Columbia, MS05.2013
Skills
- Patient Lifting
- Medical Terminology Knowledge
- Documenting Behaviors
- Condition Monitoring
- Call Management
- Product Knowledge
- Customer Service
- Active Listening
- Proofreading
- Problem-Solving Abilities
- Order Processing
Timeline
Certified Nursing Assistant
Forrest General Hospice
11.2018 - Current
Certified Nursing Assistant
Pearl River County Hospital & Nursing Home
01.2016 - 11.2018
Customer Service Representative
Fraternity Collection
09.2013 - 12.2016
No Degree -
Pearl River Community College
High School Diploma -
Columbia High School
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