Mustapha Susso
Seattle
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Certified Nursing Assistant
With A Little Help
Seattle
02.2026 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted patients with daily living activities and personal hygiene needs.
- Assisted in mobility exercises to enhance patient mobility and comfort.
- Provided compassionate support to patients and families during care routines.
- Documented patient information accurately in electronic health records.
- Observed and reported unusual symptoms and changes to charge nurse.
- Maintained cleanliness and safety of patient environments consistently.
Direct Support Professional
Rehab Co
Seattle
05.2025 - Current
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance with daily living activities for individuals with disabilities.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Developed personalized care plans to meet specific client needs and preferences.
- Assisted clients in community integration through social activities and outings.
- Facilitated communication between clients, families, and support staff regularly.
- Implemented behavior management strategies to promote positive interactions and outcomes.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Used approved crisis intervention techniques in emergency situations.
Direct Support Professional
Support Solutions of Tennessee
Knoxville
09.2022 - 01.2025
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored client health and safety, reporting any concerns to appropriate personnel.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted clients in community integration through social activities and outings.
- Accompanied individuals on outings to promote independence and integration into the community.
- Facilitated communication between clients, families, and support staff regularly.
- Developed personalized care plans to meet specific client needs and preferences.
Certified Nursing Assistant
Cornerstone Caregiving
Knoxville
03.2022 - 12.2024
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted patients with daily living activities and personal hygiene needs.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records.
- Provided compassionate support to patients and families during care routines.
- Educated patients on health management and medication adherence effectively.
- Maintained cleanliness and safety of patient environments consistently.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Certified Nursing Assistant
24/7 Health Care
Knoxville
03.2022 - 12.2024
- Monitored vital signs and reported changes to nursing staff promptly.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted patients with daily living activities and personal hygiene needs.
- Assisted in mobility exercises to enhance patient mobility and comfort.
- Answered call lights promptly and responded to patient needs accordingly.
- Documented patient information accurately in electronic health records.
- Provided compassionate support to patients and families during care routines.
- Maintained cleanliness and safety of patient environments consistently.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
Mental Health Technician
Center for Behavior Tennessee
Knoxville
05.2022 - 11.2024
- Assisted in developing and implementing individualized treatment plans.
- Facilitated group therapy sessions to promote communication and support.
- Monitored patient behavior and mental health status throughout shifts.
- Educated patients on coping strategies and mental health resources.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Ensured a safe environment by following safety protocols and procedures.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Tracked client movement on and off unit by documenting times and destinations.
- Documented patient progress and incidents accurately in medical records.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Caregiver
Concord Place Memory Care
Knoxville
03.2021 - 03.2022
- Assisted residents with daily living activities and personal hygiene.
- Supported bathing, dressing and personal care needs.
- Monitored resident health and reported changes to nursing staff.
- Engaged residents in social and recreational activities to enhance well-being.
- Supported residents with mobility assistance and physical exercises.
- Maintained a clean and safe environment in resident living areas.
- Collaborated with team members to ensure consistent care delivery.
- Communicated effectively with families regarding resident care needs.
- Documented care provided and observed behaviors in resident records.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Education
Commercial Management - Business Administration
Management Development Institute
Banjul , The Gambia 07.2017 - 11.2019
Associate in Information Technology - Information Technology
QuantumNet Institute of Technology
Banjul , The Gambia 09.2013 - 07.2016
Bottrop High School
Banjul , The GambiaSkills
- Direct patient care
- Vital signs monitoring
- Patient assessments
- Patient mobility support
- Personal care assistance
- Compassionate care
- Feeding assistance
- Bathing assistance
- Dressing assistance
- Mobility assistance
- Patient lifting
- End-of-life care
- Wound care specialist
- Chronic disease management
- Infection control procedures
- Transfer techniques
- Colostomy care
- Catheter change and preparation
- Blood glucose testing
- Condition monitoring
- Range of motion exercises
- Helping with medication
- Electronic health records
- EHR management
- EMR / EHR
- Documentation accuracy
- Quality assurance
- Quality assurance controls
- Time management
- Attention to detail
- Team collaboration
- Interdisciplinary collaboration
- Compassionate communication
- Patient relations
- Patient-focused care
- Community integration
- Activity coordination
- General housekeeping
- Reliable transportation
- Calm and level-headed under duress
- Problem solving
- Quick problem solver
- Healthcare ethics
- HIPAA compliance
- Medical terminology
- Medical office administration
- Admitting support
- Inpatient care
- Conducting intakes
- Performing patient intakes
- Transporting patients
- Patient management
- Dementia care
- Alzheimer's and dementia care
- Personal grooming assistance
- Meal preparation assistance
- Meal planning
- Heavy lifting
- Maintaining privacy
- Monitoring fluids
- Trustworthy companion
- Relationship building
- Basic life support
- Responding to emergencies
- Electronic charting
- Indirect patient care
- Family support
- Documentation of behaviors
- Preparing meals
- Feeding assistance
- Heavy lifting
- Maintaining privacy
- Monitoring fluids
Certification
- Certified Nurse Assistant
- Home Health Certification
- CPR & BLS for Healthcare
- Nurse Delegation
Affiliations
- Outside of work, I enjoy spending time with family and friends, staying physically active through walking and exercise, and participating in community activities. I value continuous learning and regularly seek opportunities to expand my knowledge and improve my skills, especially in healthcare and personal development. These activities help me maintain a healthy work-life balance, strengthen my communication and problem-solving abilities, and allow me to bring patience, empathy, and a positive attitude to the people I support.
Timeline
Certified Nursing Assistant
With A Little Help
02.2026 - Current
Direct Support Professional
Rehab Co
05.2025 - Current
Direct Support Professional
Support Solutions of Tennessee
09.2022 - 01.2025
Mental Health Technician
Center for Behavior Tennessee
05.2022 - 11.2024
Certified Nursing Assistant
Cornerstone Caregiving
03.2022 - 12.2024
Certified Nursing Assistant
24/7 Health Care
03.2022 - 12.2024
Caregiver
Concord Place Memory Care
03.2021 - 03.2022
Commercial Management - Business Administration
Management Development Institute
07.2017 - 11.2019
Associate in Information Technology - Information Technology
QuantumNet Institute of Technology
09.2013 - 07.2016
Bottrop High School