Hannah Sorensen

• Greeted customers entering the store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked, tagged, and displayed merchandise as required.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Answered questions about store policies and addressed customer concerns.
• Assisted customers with returns, refunds, and resolving transaction issues.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Tallied cash drawer at beginning and end of each work shift.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.

Salad Greens Production

• Produced and marketed salad greens (microgreens) to local restaurants and individuals.
• Accurate bookkeeping: reviewing inventory, tracking income, and managing expenses.
• Researched and purchased all equipment needed to produce and distribute microgreens.

Painting

• Painted cabinetry and interiors of houses.
• Problem-Solving: patiently working with customers to creatively find solutions to issues.
• Communicated effectively with customers through positive body language, active listening, and asking clarifying questions.

Woodworking

• Created handmade woodcraft products and marketed them through Etsy and local craft fairs.
• Customer interface: building personal relationships with customers so they would return and refer others.
• Provided exceptional customer experiences by asking questions to help understand customers' needs and working to ensure customer satisfaction.