Hannah Spurling
Tyler,TX
Summary
Compassionate Patient Care Technician with extensive experience at UT Health East Texas, skilled in vital signs monitoring and patient advocacy. Proven ability to enhance patient satisfaction through emotional support and effective communication. Recognized for training new staff and fostering a collaborative environment, ensuring high-quality care and safety for diverse patient populations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Tech
UT Health East Texas
Tyler, MN
11.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Bed Control Clerk
UT Health East Texas
Tyler, TX
08.2021 - 11.2023
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted regular audits of inventory levels, identifying discrepancies and implementing corrective actions.
- Assisted in training new hires, sharing knowledge of best practices for efficient control clerk operations.
- Demonstrated flexibility when adapting to changing procedures or software updates.
- Increased organization within storage areas by implementing effective labeling systems and maintaining a clean work environment.
- Maximized operational efficiency through consistent application of best practices and proactive problem-solving skills.
- Coordinated closely with other departments to maintain seamless communication during order processing stages.
- Handled multiple priorities effectively under tight deadlines, ensuring timely completion of all assigned tasks.
- Worked with managers to plan and coordinate production tasks.
Lab Assistant
Tyler Junior College
Tye, TX
08.2018 - 07.2021
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Worked closely with lab staff on special projects.
- Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
- Maintained confidentiality of sensitive information pertaining to research findings, methodologies, or patient data when required by regulations or ethical standards.
Education
Bachelors Of Science In Psychology - Psychology
University of Texas At Tyler
Tyler, TX05.2025
Associates Degree In General Studies - General Studies
Tyler Junior College
Tyler Tx 12.2019
High School Diploma - High School
Tyler High School
Tyler Tx 05.2017
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Patient services
- Patient education
- Clinical training
- Emotional support
- Active listening
- Compassionate care
- Acute care
- Patient advocacy
- Patient assistance
- HIPAA compliance
- Patient-focused care
- Certified in CPR/AED
- Calm under stress
- Direct patient care
- Patient care
Certification
BLS certified
Timeline
Patient Care Tech
UT Health East Texas
11.2023 - Current
Bed Control Clerk
UT Health East Texas
08.2021 - 11.2023
Lab Assistant
Tyler Junior College
08.2018 - 07.2021
Bachelors Of Science In Psychology - Psychology
University of Texas At Tyler
Associates Degree In General Studies - General Studies
Tyler Junior College
High School Diploma - High School
Tyler High School