Hannah Sterling
Chandler,AZ
Summary
Enthusiastic and passionate counselor in training with 4 years of professional experience with youth, adults, and older adults in mental health care. Skilled with empathy, emotional support, and applying evidence-based practices with clients.
Overview
4
4
years of professional experience
Work History
Transcranial Magnetic Stimulation Technician
TMS Institute of AZ
11.2025 - Current
- Prepared TMS treatment rooms and verified equipment functionality before patient sessions.
- Positioned magnetic coil accurately according to prescribed treatment maps and protocols.
- Maintained compliance with safety procedures and clinic standards.
- Supported intake workflows by reviewing patient readiness and treatment instructions.
- Communicated clearly with providers to ensure consistent, coordinated treatment delivery.
- Elevated patient trust and confidence in treatment plans by keeping them informed of their progress and adjusting protocols based on individual needs.
- Collaborated with insurance and third-party payers for prior authorizations and patient coverage
- Reference: Dr. Ruchir Patel, M.D. (Phone: 480-668-3599)
Behavioral Health Technician
Arizona Youth & Family Services
07.2024 - 03.2025
- Trained to work with children and families.
- Applied PBS principles to cope with maladaptive behaviors.
- Worked in homes, schools, group homes, and foster care.
- De-escalated crisis situations using approved intervention and safety techniques.
- Recorded progress notes and incident reports according to clinical standards.
- Communicated client concerns to therapists, case managers, and family support staff.
- Assisted clients with emotional regulation, peer interaction, and goal completion.
- Reference: Manager Kalie Lewis (Phone: 806-283-5924)
Transcranial Magnetic Stimulation Technician
Serenity Mental Health Centers
01.2023 - 07.2024
- Trained on how to accurately provide TMS treatments.
- Worked one on one with patients to set goals, practice gratitude, and improve overall quality of life.
- Collaborated with clinic providers in order to address patients needs and concerns.
- Monitored patient comfort and response throughout treatments, escalating concerns to clinical staff.
- Documented session details, stimulation parameters, and patient feedback with accuracy.
- Reference: Dr. Deborah Stegner, M.D. (Phone: 303-564-9099)
Patient Care Advocate
Serenity Mental Health Centers
01.2023 - 07.2024
- Completed intake assessments for new patients.
- Tracked and monitored patient progress with a treatment plan.
- Educated patients on other treatment options such as Transcranial Magnetic Stimulation (TMS) or Ketamine infusions.
- Worked one on one with a provider in order to collaborate on patient needs/concerns for every appointment.
- Reference: Dr. Deborah Stegner, M.D. (Phone: 303-564-9099)
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ05-2023
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ02-2028
Skills
- Therapeutic Communication
- Crisis Intervention
- Client Assessment
- EHR experience
- Behavior Management
- Case Coordination
- Positive Growth Facilitation
Timeline
Transcranial Magnetic Stimulation Technician
TMS Institute of AZ
11.2025 - Current
Behavioral Health Technician
Arizona Youth & Family Services
07.2024 - 03.2025
Transcranial Magnetic Stimulation Technician
Serenity Mental Health Centers
01.2023 - 07.2024
Patient Care Advocate
Serenity Mental Health Centers
01.2023 - 07.2024
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Science - Psychology
Arizona State University