Hannah Stoyanovich
Utica,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Customer Service
Dave and Buster
01.2025 - Current
- Greeted clients and provided excellent customer service.
- Developed strategies for improving customer service quality.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Swim Instructor
Goldfish Swim School
02.2024 - 12.2024
- Taught daily swim instruction to students varying in age and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
House Cleaner
Two Maids And A Mop
11.2022 - 02.2023
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
Service Assistant
Pf Changs
08.2021 - 09.2022
- Improved customer satisfaction by providing timely and efficient service assistance.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
Cashier
Burger King
06.2020 - 08.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associates of General Studies -
Macomb Community College
12.2023
High School Diploma -
Anchor Bay High School
01.2021
Skills
- Time management
- Customer service
- Client communication
- Team collaboration
- Multitasking Abilities
- Friendly, positive attitude
Timeline
Customer Service
Dave and Buster
01.2025 - Current
Swim Instructor
Goldfish Swim School
02.2024 - 12.2024
House Cleaner
Two Maids And A Mop
11.2022 - 02.2023
Service Assistant
Pf Changs
08.2021 - 09.2022
Cashier
Burger King
06.2020 - 08.2021
Associates of General Studies -
Macomb Community College
High School Diploma -
Anchor Bay High School
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