Hannah Stuart

Part of medical team and am part of all things medical around the center. Responsible for processing new donors and evaluating their suitability for plasma donation. Performs physical exams on new donors as well as return donors, handle donor adverse events/reactions, am able to utilize and navigate Medical Reference Manuals and other resources pertaining to evaluating donor suitability, educate donors on plasmapheresis as well as all types of testing that are completed, evaluate Serum Protein Electrophoresis (SPE) results, as well as other duties around the center. Cross-trained as Donor Center Technician. As Donor Center Technician, various duties are performed such as performing donor screening which consists of performing finger sticks on donors to obtain blood sample to evaluate Hematocrit and Total Protein levels and obtain vital signs on donors as well as measure their weight. I am also trained in setting up the Plasmapheresis machines as well as taking the donors down/discontinuing the procedure once it is completed. Below are some additional duties.

• Provides exceptional customer service to patients, answering questions and addressing concerns.
• Files and maintains patient records in accordance with HIPAA regulations.
• Builds and maintains positive working relationships with patients and staff.
• Manages patient registration process, confirming data accuracy and completeness.
• Applies administrative knowledge and courtesy to explain procedures and services to patients.
• Answers telephone calls to offer office information, answer questions, and direct calls to staff.
• Collects and documents patient medical information such as blood pressure and weight.
• Explains procedures to patients to reduce anxieties and increase patient cooperation.

As EMT-Basic and EMT-Paramedic, have worked in ambulance setting, dispatch setting, along with other tasks like COVID-19 testing locations. Obtained EMT-Basic license are graduating high school. Participated in volunteer ride-alongs on ambulance from August of 2019 to approximately December of 2019 in order to learn and practice skills prior to being officially employed by Acadian Ambulance Service in February of 2020. Worked in ambulance setting as EMT-Basic while in Paramedic school and obtained EMT-Paramedic license in January of 2021. Also worked at COVID-19 testing locations with Safety Management Systems, which is another department within Acadian Ambulance Service, from March of 2021 through January of 2022. Worked in Acadian Ambulance Service Dispatch from January of 2022 through March of 2022. Below are some key responsibilities and duties I have as EMT-Paramedic and First Responder.

• Delivered emotional support to patients and families.
• Observed patient behavior to report changes to medical personnel.
• Demonstrate dedication to providing quality care through continued training and education.
• Evaluate patients' medical status and monitor vital signs during transit.
• Explain each step of treatment to conscious patients to reduce fear and invoke calm.
• Assess scene on arrival to identify potential safety issues and hazards affecting first responders.
• Assess emergency situations and prioritize medical care for patients.
• Obtain details regarding patients by questioning family members and bystanders.
• Adhere to protocols and procedures to maintain safety of patients and paramedic crew.
• Respond quickly to medical emergencies to promote best possible health outcomes.
• Monitor patients from scene to hospital
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
• Evaluated patient histories to assess and prioritize levels of care.
• Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
• Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
• Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
• Administered CPR, oxygen and other life-saving medical treatments.
• Followed all safety protocols and took necessary precautions while providing care.
• Assisted with lifting and moving patients.
• Responded to 911 calls for medical emergencies.
• Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
• Handled patient transfers from one medical facility to another.
• Assessed medical conditions of patients in pre-hospital settings.
• Immobilized patient for placement on stretcher and ambulance transport.
• Collaborated with medical doctors and other healthcare professionals.
• Observed patient behavior to report changes to medical personnel.
• Utilized communication devices to maintain contact with supervisors.
• Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
• Dispensed medications and monitored patient reactions.