Hannah Summerfield
Memphis,TN
Summary
Focused professional who combines her experience in athletics, training and nutrition with practical business skills to devise innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
9
9
years of professional experience
Work History
Account Manager
Kuehne + Nagel
04.2024 - 12.2024
- Implement data-driven decision-making processes, resulting in better-informed strategic planning.
- Conduct regular performance evaluations, identifying areas for improvement and developing action plans to address them.
- Develop custom solutions for clients based on their unique needs and objectives, delivering tailored services that exceeded expectations every time.
- Review financial reports regularly to track account performance, making adjustments as necessary to optimize results.
- Manage a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Increase client satisfaction by building strong relationships and addressing their needs promptly.
Road Logistics Specialist
Kuehne+Nagel
05.2022 - 04.2024
- Reduced transportation costs through strategic route planning and carrier negotiations.
- Developed strong relationships with carriers to secure competitive rates and improve delivery times.
- Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Worked with customers to integrate processes and correct issues.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Assistant Manager
D1 Hardin Valley
03.2020 - 04.2022
- Helped clients achieve their goals by customizing workout and nutrition programs
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Mentored team members to enhance professional development and accountability in workplace.
Personal Trainer
Fitness Together
05.2019 - 02.2020
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
- Consistently exceeded monthly sales targets by effectively presenting personal training packages to potential clients.
- Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
Personal Trainer
Fitness Together
10.2016 - 04.2019
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
- Consistently exceeded monthly sales targets by effectively presenting personal training packages to potential clients.
- Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
Assistant Girls Basketball Coach
Webb School of Knoxville
08.2015 - 02.2019
- Improved team performance by developing and implementing effective training programs and practice strategies.
- Assisted head coach in scouting potential opponents, analyzing their strengths and weaknesses for game preparation.
- Maintained a positive team environment by fostering strong relationships with players, parents, and other coaching staff members.
- Collaborated with coaching staff to develop customized player workout programs aimed at improving individual skill sets and overall team performance.
- Served as a positive role model for student-athletes by maintaining high levels of professionalism both on and off the court.
Education
Master's in Sports Management -
University of Tennessee
Knoxville, TN01.2017
Bachelor's in Exercise Science -
University of Memphis
Memphis, TN01.2014
Skills
- Client Relationship Management
- Strategic Planning
- Persuasive Negotiations
- Campaign Execution
- Attention to Detail
- Critical Thinking
- Scheduling Coordination
- Budget Preparation
Additional Information
- TMS (Mercury Gate)
- Microsoft office
- ACON FSL trained
- Mindbody software
Huge sports fan of NBA, college and pro football, women's soccer and life-long WWE fan. Have been fortunate to meet many athletes and celebrities, and attend major events so I bring an insight as a fan into how events should be run at the highest level.
Timeline
Account Manager
Kuehne + Nagel
04.2024 - 12.2024
Road Logistics Specialist
Kuehne+Nagel
05.2022 - 04.2024
Assistant Manager
D1 Hardin Valley
03.2020 - 04.2022
Personal Trainer
Fitness Together
05.2019 - 02.2020
Personal Trainer
Fitness Together
10.2016 - 04.2019
Assistant Girls Basketball Coach
Webb School of Knoxville
08.2015 - 02.2019
Bachelor's in Exercise Science -
University of Memphis
Master's in Sports Management -
University of Tennessee
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