Hannah Sunshine
Summary
Motivated professional with a solid work ethic and the capacity to function well in a group as well as alone. Exceptionally well-organized and great in communication. Proven ability to lead efforts for process improvement and exhibiting a dedication to raising productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Manager
Hilson Ink LLC
10.2023 - 10.2024
- Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees
- Created employee development programs focused on enhancing technical skills
- Developed strategic partnerships with suppliers leading to improved pricing terms
- Coordinated logistics activities including transportation planning, warehousing optimization, and order fulfillment
- Managed inventory levels to ensure optimal stock availability while minimizing carrying costs
- Analyzed production data to identify bottlenecks and inefficiencies, implementing process improvements that increased productivity
Team Leader
PANDA EXPRESS
08.2023 - 12.2023
- Led a team of 8 employees, providing guidance and support to ensure successful completion of projects
- Implemented effective communication strategies to foster collaboration and improve team productivity
- Developed strong relationships with clients through effective communication and exceptional customer service skills
- Ensured compliance with company policies, procedures, safety regulations at all times
- Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles
Barista/Cashier
Dunkin'
08.2022 - 04.2023
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Huntingtown High School
Huntingtown, MD05.2023
Skills
- Childcare
- Business development
- Leadership
- Serving Experience
- Microsoft Office
- POS
- Sales
- Operations management
- Graphic design
- Notary Public
- Management
Certification
- Graphic Design, Penn State, 2024 AUG
- Operations Management, California Institute of the Arts, 2024 AUG
- Notary Public, Maryland Sectary of State, 2024 SEP
Timeline
Operations Manager
Hilson Ink LLC
10.2023 - 10.2024
Team Leader
PANDA EXPRESS
08.2023 - 12.2023
Barista/Cashier
Dunkin'
08.2022 - 04.2023
- Graphic Design, Penn State, 2024 AUG
- Operations Management, California Institute of the Arts, 2024 AUG
- Notary Public, Maryland Sectary of State, 2024 SEP
High School Diploma -
Huntingtown High School
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