Abbigail Baker
Blakeslee,PA
Overview
6
6
years of professional experience
Work History
Store Manager of Operations
Dunkin
Blakeslee, PA
03.2023 - 08.2024
- Increased sales by Number% with special displays and promotions.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Sales Associate
Walmart
Mount Pocono, PA
08.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Assistant Manager
Burger King
Blakeslee, PA
10.2018 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Sales Associate
Wawa
Blakeslee, PA
10.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High school diploma -
Pocono Mountain West High School
Pocono Summit, PA06.2021
Skills
- Customer service (4 years)
- Sales (5 years)
- Cashiering (5 years)
- Retail Sales (5 years)
- Cash Handling (5 years)
- Merchandising
- Upselling
- Assistant Manager Experience
- Retail Management
- Organizational Skills
- Cleaning Experience
- Sales Management
- Recruiting
- Supervising Experience
- Planograms
- Inventory Control
- Babysitting (10 years)
- Store Management Experience
- Nannying
- Childcare
- Salesforce
- Loss Prevention
- Time Management
Timeline
Store Manager of Operations
Dunkin
03.2023 - 08.2024
Sales Associate
Walmart
08.2022 - 05.2024
Sales Associate
Wawa
10.2021 - 05.2022
Assistant Manager
Burger King
10.2018 - 08.2022
High school diploma -
Pocono Mountain West High School