Hannah Swink
Burlington,NC
Summary
Friendly Esthetician dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Detail oriented individual with knowledge of infection control guidelines.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waxing Specialist
Serenity Waxing Studio
Burlington , NC
2022.08 - Current
- Consulted with clients to determine desired results and recommended appropriate treatments.
- Greeted customers and provided excellent customer service.
- Sanitized equipment between each client use.
- Adhered to safety protocols while administering waxing treatments.
- Maintained a professional environment in the waxing area by ensuring all supplies were stocked, clean, and organized.
- Provided personalized care to make clients feel comfortable.
- Developed positive relationships with clients to encourage repeat business.
- Updated and maintained customer information records and beauty services provided.
- Ensured that all work areas were kept clean and tidy at all times.
- Responded to customer inquiries by phone, email and in person.
- Scheduled appointments for returning customers as well as new ones.
Restaurant Server Part Time
Mellow Mushroom
Burlington , NC
2021.08 - Current
- Greeted guests and provided menus.
- Trained new employees to perform duties.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
License - Esthetics
Leon's Beauty School Inc
Greensboro, NC2022-05
High School Diploma -
Southern Alamance High School
Graham, NC2020-06
Some College (No Degree) - Criminal Justice Technology
Alamance Community College
Graham, NCSkills
- Decision-Making
- Workspace Organization
- Tool, Equipment, and Surface Sanitizing
- Payment Processing
- Appointment Scheduling
- Adaptable to Changing Client Needs
- Strong Manual Dexterity
- Social Skills
- Schedule Management
- Clear Communication
- Electronic Calendar Management
Certification
- Licensed Esthetician issued August 2022
Timeline
Waxing Specialist
Serenity Waxing Studio
2022.08 - Current
Restaurant Server Part Time
Mellow Mushroom
2021.08 - Current
License - Esthetics
Leon's Beauty School Inc
High School Diploma -
Southern Alamance High School
Some College (No Degree) - Criminal Justice Technology
Alamance Community College
- Licensed Esthetician issued August 2022
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