HANNAH TAKAHASHI
Norwell,MA
Summary
Enthusiastic and people-oriented professional with a natural ability to inspire, connect, and innovate. Strong interpersonal and communication skills, thriving in dynamic environments that require adaptability and creative problem-solving. Passionate about collaboration, brainstorming, and bringing fresh ideas to life while maintaining a positive, energetic approach to challenges. Adept at building relationships, motivating teams, and driving engagement through empathy and strategic thinking.
Overview
12
12
years of professional experience
Work History
Visitor Service Intern
Holocaust Memorial Museum
Washington D.C.
06.2024 - 12.2024
- Responsible for handling different demographics of visitors in a sensitive environment.
- Communicate to an international and varying-aged population.
- Address questions asked about the museum and its mission respectfully.
- Public speaking to large groups, varying in age and background.
- Guide visitors on what to expect throughout their experience.
- Work with other staff members to maintain the flow of visitors.
Sales Associate
Eileen Fisher
Hingham, MA
01.2023 - 01.2024
- Assessed customer needs to provide assistance and information on product features.
- Answered customer inquiries regarding product features, pricing, and availability.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers to determine wants or needs.
- Worked with fellow sales team members to achieve group targets.
Sales Associate- Cashier
Lil Dukes Ice Cream Shoppe
Hanover, MA
01.2019 - 01.2023
- Responsible for taking food orders and serving customers, while ensuring proper food handling.
- Work in a fast-paced environment while consistently providing professional, friendly, and engaging service.
- Display enthusiasm and knowledge about the menu and products.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
Hostess
Nomai Hingham
Hingham, MA
01.2022 - 01.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Sales Associate- Cashier
Savers Value Village
Hanover, MA
01.2021 - 01.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Nanny
N/A
Norwell, MA
01.2018 - 05.2024
- Responsible for caring for children while parents are working or handling other responsibilities
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians.
- Led hands-on activities consistent with child's interests and skills.
- Has many years of experience and consistent clients.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
Pet-Sitter
N/A
Norwell, MA
01.2018 - 07.2022
- Responsible for caring for pets while owners are away or unavailable, when families travel throughout the year.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Maintained cleanliness of pets' living areas, including the cleaning of litter boxes and cages.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- 10 dedicated clients.
Youth Volunteer
Walker Educational and Therapeutic Programs
Needham, MA
01.2013 - 08.2022
- Responsible for completing all tasks assigned by the volunteer coordinator.
- Tasks include:
- Supported children's activities by answering questions, explaining instructions, and helping individuals complete tasks.
- Served snacks to participant groups and leaders.
- Developed professional relationships with youth, co-workers and fellow volunteers.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Wrapped gifts for youth who were members of the program.
- Prepared reports summarizing progress made by youth volunteers over a given period of time.
Education
Bachelor's Degree - Environmental Studies
American University
Washington, D.C.05-2026
High School -
Norwell High School
Norwell, MA05.2022
Skills
- Client relationship building
- Sales support
- Professionalism and etiquette
- Problem-solving skills
- High-energy attitude
- Administrative tasks
- Multitasking Abilities
- Active listening
- Team collaboration
Personal Experience
- Premier Choir for the Boston Children's Chorus
- American University Choir
- iMPATIENT Magazine executive
- Holocaust Memorial Museum Staff Retreat
Additional Educational Experience
National Student Leadership Conference, Washington, DC, Georgetown University, 06/21, 08/21, International Relations Coursework, Briefings and Guest Speakers, Leadership Development, Communication and Negotiation
Timeline
Visitor Service Intern
Holocaust Memorial Museum
06.2024 - 12.2024
Sales Associate
Eileen Fisher
01.2023 - 01.2024
Hostess
Nomai Hingham
01.2022 - 01.2023
Sales Associate- Cashier
Savers Value Village
01.2021 - 01.2022
Sales Associate- Cashier
Lil Dukes Ice Cream Shoppe
01.2019 - 01.2023
Nanny
N/A
01.2018 - 05.2024
Pet-Sitter
N/A
01.2018 - 07.2022
Youth Volunteer
Walker Educational and Therapeutic Programs
01.2013 - 08.2022
Bachelor's Degree - Environmental Studies
American University
High School -
Norwell High School