Hannah Terral
Humble
Summary
Dedicated and motivated professional with a strong work ethic, proven reliability, and effective time management skills. Focused on expanding skill sets, learning new tasks, and consistently performing at a high level.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Business Process Analyst
CEVA Logistics Inc.
Houston
06.2023 - Current
- Analyzed business processes to identify inefficiencies and recommend solutions.
- Collaborated with cross-functional teams to gather requirements for process improvement initiatives.
- Developed documentation outlining standard operating procedures for various logistics functions.
- Conducted data analysis using tools such as Excel and Tableau to support decision-making processes.
- Analyze and optimize business processes to improve operational efficiency, accuracy, and overall performance
- Create, document, and maintain Standard Operating Procedures (SOPs) to ensure consistency, compliance, and scalability
- Monitor process performance using KPIs and operational metrics, delivering actionable insights to leadership
- Audit workflows and operational data to ensure accuracy, compliance, and adherence to internal controls
- Partner with cross-functional stakeholders to implement process enhancements and support continuous improvement initiatives
Accounts Payable Clerk
CEVA Logistics Inc.
Houston
08.2022 - Current
- Processed high-volume purchase order and non-PO invoices using Web3, ensuring accuracy, proper coding, and timely payment in a fast-paced logistics environment
- Managed accounts payable activities for Penske and Ryder independent contractors, including invoice validation, approvals, and payment processing.
- Reconciled driver advances and analyzed WP Freight Forwarding reports to track deductions and maintain accurate contractor account balances
- Audited advance deductions and financial transactions to ensure compliance with internal controls, company policies, and documentation standards
- Reviewed and processed Verizon station and tablet expense reports to support accurate cost allocation and financial reporting
- Supported consolidated financial management (FM) processes by auditing and approving transactions through Finance SharePoint
- Collaborated with operations, finance, and vendor partners to research and resolve invoice discrepancies and payment issues
- Maintained accurate financial records using accounting systems and Excel, supporting month-end close and audit readiness
- Assisted with account reconciliations and conducted routine audits to ensure data integrity and compliance
Waitress
Lake Houston Brewery
Huffman
04.2021 - 07.2023
- Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests.
- Increased beverage sales by recommending appropriate food and beverage pairings for various customer preferences.
- Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers.
- Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness.
Bookkeeping Assistant
Big Tire Trucking LLC
Dayton
07.2021 - 07.2022
- Prepared detailed expense reports and capital expenditure requests.
- By using the Excel program to create daily spreadsheets, I was able to streamline expenses, mileage, and percentage per mile for each employee.
- Assisted management by processing invoices and documents and ensuring that they were delivered on time every time.
- Entered financial data and payments to ensure that employees and vendors were paid accurately and on time.
- Used the program QuickBooks to pay bills and make business payments.
Shift Lead
Main Squeeze Juice Co.
- Inventoried materials on a weekly basis to identify and resolve discrepancies, keeping meticulous and up-to-date records.
- Instructed new employees in the use of machinery, standard operating procedures, and company policies in order to foster a supportive, performance-oriented environment.
- Maintained a safe working environment by following safety procedures, policies, and regulations.
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
- Entered data into the system, including payments, account information, and call logs.
- Assigned individual tasks to team members and tracked their progress against production schedules.
Education
MBA - Business Administration
Lamar University
Beaumont, TX 03.2025 - 12.2025
BBA - Business Administration
Lamar University
Beaumont, TX, US 08.2021 - 12.2024
Associate of Arts - Marketing
Lone Star College
Atascocita, TX, USSkills
- Budget analysis
- Financial Management
- QuickBooks Experience
- Organization
- Time management
- Strong communication skills
- Data entry
- Team Leadership
- Invoice and payment processing
- Accounts reconciliation
- Compliance auditing
Timeline
MBA - Business Administration
Lamar University
03.2025 - 12.2025
Business Process Analyst
CEVA Logistics Inc.
06.2023 - Current
Accounts Payable Clerk
CEVA Logistics Inc.
08.2022 - Current
BBA - Business Administration
Lamar University
08.2021 - 12.2024
Bookkeeping Assistant
Big Tire Trucking LLC
07.2021 - 07.2022
Waitress
Lake Houston Brewery
04.2021 - 07.2023
Shift Lead
Main Squeeze Juice Co.
Associate of Arts - Marketing
Lone Star College