Hannah Tremaine
Camarillo,CA
Summary
Highly skilled and ambitious certified phlebotomy technician, with three years of experience across various settings, with a passion for quality, evidence-based practice, and personalized care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Laboratory Technician
Dignity Health St John's Regional Medical Center
06.2024 - Current
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, neonate, geriatric, bariatric, and oncology, as well as individuals from various ethnic, cultural, and social backgrounds.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Collaborating effectively with multidisciplinary teams.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Phlebotomist / Medical Assistant
Fertility Specialists Medical Group
05.2023 - 04.2024
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Laboratory Support Specialist
Methodist Mansfield Medical Center
10.2022 - 04.2023
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Phlebotomist
Baylor Scott & White Dallas Diagnostic Association
05.2022 - 10.2022
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Reviewed and processed requisitions for laboratory tests.
- Centrifuged blood samples as outlined in clinical protocols.
- Efficiency and prioritization in a high volume setting.
Patient Support Representative
Quest Diagnostics
08.2021 - 02.2022
- Handled insurance verification tasks accurately and quickly, preventing delays in treatment authorization or billing issues later on.
- Maintained strict confidentiality of patient records in accordance with HIPAA regulations, protecting sensitive personal information.
- Enhanced laboratory efficiency by streamlining specimen processing procedures and implementing best practices.
Lead Daily Support Specialist
The Arc of San Diego
01.2020 - 08.2021
- Trained new team members on support protocols and tools, enhancing team efficiency and service quality.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built strong relationships with clients to deliver emotional support and companionship.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Monitored client vital signs, tracked behaviors, recognized and reported abnormalities or changes in patients' health status to proper medical professionals.
Education
Pre Nursing
National University
La Jolla, CASkills
- HIPAA compliance
- Infection control
- Medical records handling
- Teamwork and collaboration
- Certified in BLS
- Relationship building
- Specimen collection and processing
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
Timeline
Clinical Laboratory Technician
Dignity Health St John's Regional Medical Center
06.2024 - Current
Phlebotomist / Medical Assistant
Fertility Specialists Medical Group
05.2023 - 04.2024
Laboratory Support Specialist
Methodist Mansfield Medical Center
10.2022 - 04.2023
Phlebotomist
Baylor Scott & White Dallas Diagnostic Association
05.2022 - 10.2022
Patient Support Representative
Quest Diagnostics
08.2021 - 02.2022
Lead Daily Support Specialist
The Arc of San Diego
01.2020 - 08.2021
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
Pre Nursing
National University
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