Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Tripodi

Siloam Springs,AR

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed.

Overview

12
12
years of professional experience

Work History

Server Lead

Tin Roof
05.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Laundry Worker

Veterans Healthcare System Of The Ozarks
04.2022 - 10.2022
  • Improved laundry facility efficiency by implementing a streamlined sorting system.
  • Ensured customer satisfaction through meticulous inspection and quality control measures on all garments.
  • Contributed to a positive work environment by maintaining open communication with team members and supervisors.
  • Streamlined workflow processes, identifying areas for improvement and implementing appropriate changes when necessary.

Residential Remodel Contractor

Quinn Homes LLC
08.2016 - 04.2022
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Developed detailed project proposals that effectively communicated scope, timeline, and deliverables to clients.

Cyber Security Specialist

Air National Guard
05.2012 - 11.2018
  • Enhanced network security by implementing advanced threat detection and prevention tools.
  • Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.
  • Increased employee awareness on cybersecurity best practices through comprehensive training programs.
  • Developed robust incident response plans to minimize damage from potential cyber attacks.

Information Systems Security Officer

Quantum Dynamics
05.2016 - 05.2018
  • Conducted regular risk assessments for proactive identification and mitigation of potential vulnerabilities.
  • Worked with a small team to develop and implement 18 standard operating procedures which facilitated the accreditation of a Top-Secret Air Force system
  • Created the Group Configuration Change Board which involved writing and receiving approval of the policy, creating necessary documentation, and developing procedure for change requests
  • Responsible for the day-to-day scanning, auditing, and backup of 12 IT systems which support a 24-hour mission

Education

No Degree - General Studies - Prerequisites

University of Arkasnas

Funeral Service Education

Stratford Career Institute
03.2024

Airman Leadership School
03.2018

Cybersecurity

Air Force Technical School
Biloxi, MS
09.2013

Skills

  • Project Management
  • Technical Writing
  • Team Member Training
  • Written Communication
  • Verbal Communication

Timeline

Server Lead

Tin Roof
05.2023 - Current

Laundry Worker

Veterans Healthcare System Of The Ozarks
04.2022 - 10.2022

Residential Remodel Contractor

Quinn Homes LLC
08.2016 - 04.2022

Information Systems Security Officer

Quantum Dynamics
05.2016 - 05.2018

Cyber Security Specialist

Air National Guard
05.2012 - 11.2018

No Degree - General Studies - Prerequisites

University of Arkasnas

Funeral Service Education

Stratford Career Institute

Airman Leadership School

Cybersecurity

Air Force Technical School

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Hannah Tripodi