Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Hannah Vitale

Centerport,NY

Summary

Committed professional with extensive hospitality and customer service experience. Versatile worker performs full range of facial and body treatments and expertly improves customer beauty, health, and wellness. Organized worker tracks and maintains store inventory and oversees employee hiring and training. Experienced professional with strong team building, budgeting and customer service skills. Maintains thorough knowledge of beauty treatments, massage, and aesthetic techniques.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Spa Manager

KarinaNYC
Huntington, NY
01.2023 - Current
  • Maintained meticulous records to document client information.
  • Ensured compliance with local health codes governing spas by staying up-to-date on industry best practices.
  • Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
  • Evaluated employee performance on an ongoing basis; provided feedback to enhance productivity levels.
  • Actively recruited and trained qualified professionals for all spa positions.
  • Resolved customer complaints in a timely manner.
  • Provided employees with feedback on how to improve performance and increase profitability of spa services.

Private Nanny

Private Household
Northport, NY
09.2017 - Current
  • Prepared nutritious meals, cleaned laundry and sanitized play areas.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Planned recreational activities to enhance physical development and explore stimulating exercises.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Met and communicated regularly with parents to discuss children's activities and development.
  • Monitored behavior of the children to enforce appropriate conduct standards set by parents.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.

Medical Assistant/Receptionist

Duchess Of Dermis
Centerport, NY
03.2020 - 01.2023
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Responded promptly to requests from patients or staff members in a professional manner.
  • Scheduled and confirmed patient appointments and consultations.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Completed various clerical tasks such as typing letters, completing forms.
  • Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office.
  • Managed inventory of medical supplies and placed orders for replenishment when necessary.

Waitress Supervisor

MB ramen
Huntington, NY
01.2020 - 03.2020
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Assisted bartenders when needed during peak hours or when short staffed.
  • Distributed food to service staff for prompt delivery to customers.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Resolved customer complaints in a timely manner with professionalism.
  • Monitored cash register operations during shifts for accuracy of transactions.

Front Desk Receptionist

Cartel Hair Salon
Huntington, NY
11.2019 - 03.2020
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Assisted with scheduling appointments for clients and visitors.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Cashier

Sally Beauty Supply
Commack, NY
09.2016 - 01.2020
  • Answered customer questions and provided store information.
  • Used suggestive selling techniques to promote add-on sales.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped with purchases and signed customers up for rewards program.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Stocked shelves with merchandise when needed.

Camp Teacher

Town Of Huntington Union Free School District
Huntington, NY
06.2014 - 09.2018
  • Assisted children with developing important life skills and love for outdoor spaces.
  • Monitored behavior of campers at all times to maintain a safe environment.
  • Built positive relationships with students, parents, colleagues and administrators.
  • Implemented behavior management strategies when needed.

Education

Esthetics Liscense

NYIB
Islip, NY
10-2025

High School Diploma -

Harborfields
Greenlawn, NY
06-2015

Skills

  • Client service management
  • Appointment scheduling
  • Hygiene standards
  • Upselling services
  • Spa Treatments Knowledge
  • Multi-tasking
  • Professionalism

Affiliations

  • Sewing

Certification

  • I have a license with Aerolase Laser through assisting Duchess of Dermis

Timeline

Spa Manager

KarinaNYC
01.2023 - Current

Medical Assistant/Receptionist

Duchess Of Dermis
03.2020 - 01.2023

Waitress Supervisor

MB ramen
01.2020 - 03.2020

Front Desk Receptionist

Cartel Hair Salon
11.2019 - 03.2020

Private Nanny

Private Household
09.2017 - Current

Cashier

Sally Beauty Supply
09.2016 - 01.2020

Camp Teacher

Town Of Huntington Union Free School District
06.2014 - 09.2018

Esthetics Liscense

NYIB

High School Diploma -

Harborfields

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Hannah Vitale