Hannah Walker
East Alton,IL
Summary
Dedicated professional with expertise in laboratory operations and research documentation. Known for strong interpersonal communication and teamwork skills, contributing to improved workflows and compliance in dynamic laboratory environments.
Overview
9
9
years of professional experience
Work History
Laboratory Technician
Teklab, Inc.
Collinsville, IL
10.2023 - 04.2026
- Conducted routine laboratory tests to ensure accurate results and adherence to quality standards.
- Operated and maintained laboratory equipment, ensuring optimal functionality and safety protocols were followed.
- Assisted in the preparation of samples and reagents for various experiments, enhancing workflow efficiency.
- Documented experimental procedures and results meticulously, supporting data integrity and compliance requirements.
- Collaborated with team members to troubleshoot equipment issues, improving overall lab performance consistently.
- Implemented new protocols for sample handling that streamlined processes and reduced potential contamination risks.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Maintained documentation on tests performed in lab.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
Survey Administrator
Lanter Delivery Systems
Madison, IL
04.2020 - 10.2023
- Developed and implemented survey methodologies to enhance data collection efficiency.
- Analyzed survey results to identify trends and provide actionable insights for operational improvements.
- Coordinated with cross-functional teams to ensure alignment in survey objectives and timelines.
- Trained and mentored junior staff on best practices for survey administration and data analysis.
- Maintained a consistent flow of inbound and outbound calls to clients regarding survey data.
- Kept detailed records of all data received from inbound and outbound calls.
Receptionist
Gateway Regional Medical Center
Granite City, IL
10.2018 - 11.2019
- Greeted and assisted patients, ensuring a welcoming environment at front desk.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled and confirmed appointments, optimizing daily patient flow and reducing wait times.
- Processed patient registrations and insurance information accurately to enhance data integrity.
- Maintained organized filing system for medical records, improving retrieval efficiency.
Bartender/Cashier
Airport Plaza Bowl
Bethalto, IL
01.2017 - 06.2020
- Handle money in an organized manner
- Assist customers with queries
- Fill out daily, weekly, and monthly reports relating to specific duties
- Process food/beverage order
- Take inventory
Education
High School Diploma -
East Alton Wood River Community High School
Wood River, ILSkills
- Laboratory safety protocols
- Research and documentation
- Regulatory compliance
- Interpersonal and written communication
- Ethics and confidentiality
- Data collection
- Teamwork and collaboration
- Customer service
- Organization skills
- Time management
- Telephone skills
- Customer and client relations
Languages
English
Native or Bilingual
Timeline
Laboratory Technician
Teklab, Inc.
10.2023 - 04.2026
Survey Administrator
Lanter Delivery Systems
04.2020 - 10.2023
Receptionist
Gateway Regional Medical Center
10.2018 - 11.2019
Bartender/Cashier
Airport Plaza Bowl
01.2017 - 06.2020
High School Diploma -
East Alton Wood River Community High School