Hannah Ward
Product Manager
Philadelphia,PA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Product Manager
Comcast
05.2022 - Current
- Collaborate with engineering, product team members, and advertising partners/stakeholders to define new advertising features and products within Comcast’s video services.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinate across engineering, architecture, and program management teams to deliver the defined end-to-end customer experience.
- Maintain open communication with key stakeholders before, during, and after product launches.
- Analyze and present performance data and revenue metrics to internal and external teams.
Analyst 2
Comcast
01.2019 - 04.2022
- Worked weekly with team leads to creatively summarize platform data in a presentation for executive leadership.
- Facilitated executive-level issue escalation and inter-departmental collaboration.
- Analyzed and formatted machine metrics and customer experience data using Splunk, Tableau, Grafana, and Looker.
Technical Writer
Cerner Corporation
09.2015 - 06.2018
- Led and managed content development for a healthcare technology solutions firm.
- Developed and edited clear and concise technical documentation for software applications and systems.
- Designed templates and standards to enhance documentation quality across departments.
Education
Bachelor of Arts - English Studies
Pennsylvania State University
University Park, PA 05.2001 -
Skills
Product metrics tracking
Requirements gathering
Product documentation
Data analysis and presentation
Teamwork and collaboration
Verbal and written communication
Adopting new technology
Microsoft Office Suite
Atlassian Product Suite (Jira, Confluence)
Data tools such as Splunk, Tableau, Grafana, and Looker
Timeline
Product Manager
Comcast
05.2022 - Current
Analyst 2
Comcast
01.2019 - 04.2022
Technical Writer
Cerner Corporation
09.2015 - 06.2018
Bachelor of Arts - English Studies
Pennsylvania State University
05.2001 -