Hannah Warren
Edwardsville,Illinois
Summary
I am a third year communications major, minor in psychology with experience working in food, customer service, management, and senior care.
Overview
6
6
years of professional experience
Work History
Dietary Aide
Lutheran Senior Services
11.2020 - Current
- Provided appropriate meals to residents based on specific diet restrictions
- Preformed music when possible for the residents' enjoyment
- Compiled weekly inventories of patient food items, stock-keeping units, menu items, and nutritional information.
- Followed all food safety regulations while preparing meals for patients.
- Kept all kitchen areas clean, tidy and free of hazards.
Shift Lead
Taco Bell
06.2017 - 10.2020
- Delivered excellent customer service to guests and handled complaints patiently
- Counted cash drawers and weekly deposits
- Maintained crew and ran successful shifts
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction. Ordered/maintained inventory
- Kept dining/kitchen areas clean and pleasant for guests.
Education
Associate of Science - Psychology
Lewis And Clark Community College
Godfrey, ILBachelor of Science - Public Relations, Advertising, And Applied Communication
Southern Illinois University Edwardsville
Edwardsville, IL12.2024
Skills
- Leadership
- Kitchen experience
- Communication skills
- Food Handling Safety
- OSHA Compliance
- Work Delegation
- Conflict Resolution
- Operations Monitoring
Timeline
Dietary Aide
Lutheran Senior Services
11.2020 - Current
Shift Lead
Taco Bell
06.2017 - 10.2020
Associate of Science - Psychology
Lewis And Clark Community College
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Southern Illinois University Edwardsville