Aniya Davis
Glen Allen,VA
Summary
Organized and hardworking professional with experience in customer service and handling day-to-day operational tasks. Excels at building positive relationships, staying detail-focused, and contributing to smooth, efficient workflows. Brings a reliable work ethic and strong interpersonal skills.
Overview
2026
2026
years of professional experience
Work History
Dietary Aide
Covenant Woods
2025 - Current
- Provide excellent customer service by communicating with residents regarding dietary preferences, needs, and concerns.
- Coordinate with multiple departments to ensure accurate meal delivery and smooth workflow.
- Maintain organized inventory records and monitored supply levels.
- Update resident information and supported administrative documentation.
- Ensure compliance with company policies and health standards.
Server
Chili's
2021.01 - 2021.01
- Delivered high-quality customer service and maintained positive guest experiences.
- Managed high-volume interactions with accuracy and professionalism.
- Trained new employees on customer service expectations and company procedures.
- Handled customer concerns and escalated issues when necessary.
- Answered inbound calls and provided information to support guest inquiries.
Customer Returns
Amazon
2021.01 - 2021.01
- Processed and documented customer return cases according to company policy.
- Collaborated with customer service teams to resolve issues promptly.
- Used warehouse management systems and scanners to track and update inventory.
- Entered detailed notes and maintained accurate item status records.
- Inspected returned items for defects, damage, or missing components.
Production Clerk
Faneuil
2018.01 - 2019.01
- Managed inbound and outbound customer calls regarding account and tolling information.
- Entered and updated customer data with accuracy and attention to detail.
- Tracked inventory of transponders and materials, preparing items for shipment or replacement.
- Identified defective equipment, processed warranty replacements, and ensured proper documentation.
- Assisted with DOT-related customer inquiries and provided clear communication.
Education
Diploma -
Hermitage High School
Richmond, VA2018-06
Skills
- Customer Service
- POS System
- Data Entry
- Critical Thinking
- Prioritization
- MS Office
- Collaboration
- Leadership
- Attention to Detail
- Adaptability
Timeline
Server
Chili's
2021.01 - 2021.01
Customer Returns
Amazon
2021.01 - 2021.01
Production Clerk
Faneuil
2018.01 - 2019.01
Dietary Aide
Covenant Woods
2025 - Current
Diploma -
Hermitage High School