Jamia Nixon
Kings Mountain,NC
Summary
Energetic dietary aide with several years of hands-on experience preparing and serving food to patients within healthcare facilities. Well-versed in sanitation and safety guidelines paired with in-depth knowledge of cooking and baking appliance operations. Successful multitasker possessing positive attitude and great sense of humor.
Overview
12
12
years of professional experience
Work History
Dietary Aide
Belmont Rehabilitation
Gastonia, NC
08.2025 - Current
- Prepared and portioned meals according to dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Delivered meals to residents, ensuring timely service and adherence to schedules.
- Collaborated with kitchen staff to ensure efficient food preparation and presentation.
- Monitored inventory levels of food supplies and reported shortages to management.
- Followed safety protocols for food handling, storage, and sanitation practices.
- Engaged with residents to enhance dining experience through friendly interaction.
- Supported dietary team in implementing special meal plans for specific health needs.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
- Delivered snacks to nurse station for distribution to specific residents.
- Stocked supplies in dining areas as needed.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Set tables before patients arrived to maintain meal plan productivity.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Assembly Line Worker
Mann and Hummel
Gastonia
11.2022 - 07.2023
- Operated machinery to assemble components efficiently on the production line.
- Inspected finished products for quality compliance and adherence to specifications.
- Collaborated with team members to maintain a steady workflow throughout shifts.
- Followed safety protocols to ensure a safe working environment for all employees.
- Maintained cleanliness and organization of workstations to promote productivity.
- Ensured work areas were kept clean and organized at all times.
Cashier
McDonald's
Kings Mountain, NC
04.2020 - 09.2021
- Operated cash register, collected payments, and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Assisted customers with menu selections and answered their inquiries.
- Collaborated with team members to ensure timely order fulfillment.
- Handled cash, credit card, and mobile payment transactions accurately.
- Trained new staff on cash register operations and customer service skills.
- Followed food safety guidelines to ensure quality in service delivery.
Customer Service Representative
Telerx
Kings Mountain, NC
04.2017 - 06.2019
- Upheld quality control policies and procedures to increase customer satisfaction.
- Inbound/Outbound calls
- Utilize high call volumes
- Data intake
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Assisted customers with product inquiries and service requests.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints efficiently and professionally.
- Educated customers about promotions and store policies.
Customer Service Representative
Walmart
Gastonia, NC
10.2016 - 06.2018
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Consulted with customers to resolve service and billing issues.
Packer
Adecco
Gastonia, NC
01.2018 - 05.2018
- Arranged items on pallets according to size and weight.
- Recorded order processing updates by entering information correctly.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Assembly line work.
- Packing different products
Folder
Pacific Coast Companies
Gastonia, NC
11.2015 - 01.2017
- Adjusted and calibrated folding, pressing, ironing and processing equipment.
- Fold mattress covers.
- Ship, pack, label
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Order Filler
Sunshine Uniform Service
Gastonia, NC
09.2013 - 04.2015
- Used RF scanner to pick items from bins and complete orders.
- Packaged items with appropriate materials to prevent damage during shipping.
- Labeled boxes and placed in outbound collection areas.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Education
Associate of Science - Pharmacy Technician
Rasmussen College
Lake Elmo, MN 10.2025 - 09.2025
High School Diploma -
Bessemer City High School
Bessemer City, NCSkills
- Customer Service
- POS systems
- Cash handling
- Merchandise restocking
- Pharmacy knowledge
- Medical terminology
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Problem resolution
- Food safety
- Quality assurance
- Effective communication
- Goal oriented
- Phone etiquette
- Typing speed
- Social media support
- File maintenance
- Call handling
- Customer service excellence
- Multitasking and prioritization
- Data management
- Excellent communication
- Multitasking capacity
- Customer relations
- Relationship building
- Social perceptiveness
- Microsoft office
- Teamwork and collaboration
- Interpersonal skills
- Emotional intelligence
- Conflict resolution
- Problem-solving skills
- Teamwork skills
- Account updates
- Calm under pressure
- Professional phone voice
Education and Training
other
Timeline
Associate of Science - Pharmacy Technician
Rasmussen College
10.2025 - 09.2025
Dietary Aide
Belmont Rehabilitation
08.2025 - Current
Assembly Line Worker
Mann and Hummel
11.2022 - 07.2023
Cashier
McDonald's
04.2020 - 09.2021
Packer
Adecco
01.2018 - 05.2018
Customer Service Representative
Telerx
04.2017 - 06.2019
Customer Service Representative
Walmart
10.2016 - 06.2018
Folder
Pacific Coast Companies
11.2015 - 01.2017
Order Filler
Sunshine Uniform Service
09.2013 - 04.2015
High School Diploma -
Bessemer City High School