Brooke Foltz
Mifflinburg,PA
Summary
Motivated professional with a proven track record of embracing new challenges. Demonstrates strong work ethic and adaptability in dynamic environments. Exceptional interpersonal skills enhance collaboration and team effectiveness. Quick learner with the ability to master new skills independently.
Overview
7
7
years of professional experience
Work History
Dietary Aide
Oak Glen Healthcare and Rehabilitation Center
Lewisburg, Pennsylvania
10.2022 - Current
- Served food to residents, ensuring appropriate portion sizes to meet dietary guidelines.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Coordinated with nursing staff to tailor meal options to individual dietary needs.
- Monitored food inventory and reported shortages to management.
- Educated residents on menu options and healthy eating practices.
- Supported meal planning by providing input on resident preferences.
- Trained new staff on kitchen procedures and safety protocols.
- Set up trays and food service carts to deliver food to residents.
- Cleaned and sanitized kitchen equipment and surfaces.
- Prepared and served meals according to dietary guidelines.
- Interacted with residents to enhance dining experiences and promote healthy eating.
- Checked temperatures of hot food before serving it to patients and residents.
Customer Service Representative
Big Lots
Lewisburg, Pennsylvania
09.2018 - 11.2023
- Delivered exceptional customer service, enhancing customer satisfaction in a fast-paced retail environment.
- Resolved customer complaints promptly, improving customer retention and satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Assisted customers with product inquiries and store navigation.
- Processed cash transactions with accuracy and speed, ensuring a seamless checkout experience.
- Trained new staff on customer service protocols and store policies.
- Maintained product displays to ensure a visually appealing shopping experience.
Education
High School Diploma -
Mifflinburg Area High School
Mifflinburg, PA06-2015
Skills
- Food safety
- Dietary monitoring
- Meal preparation
- Kitchen sanitation
- Nutrition education
- Dining service
- Time management
- Cleaning and sanitizing
- Table setting
- Customer service
- Customer management
- Patient communication
- Effective communication
- Verbal and written communication
- Time management
- Problem-solving
- Relationship building
- High-energy attitude
- Positive and professional
- Adaptive team player
- Critical thinking
- Money handling
- Sales assistance
- Retail customer service
- Sales assistance
- Retail customer service
refrences
- Chris Brown (570) 837-9063
- Gruscillia Jackson (802) 461-3120
- Malachi Giddins (501) 773-9122
- Sheila Walter (570) 716-6750
- Dylan Parker (570) 238-7455
- Tena Starks (570) 768-1290
Timeline
Dietary Aide
Oak Glen Healthcare and Rehabilitation Center
10.2022 - Current
Customer Service Representative
Big Lots
09.2018 - 11.2023
High School Diploma -
Mifflinburg Area High School