Summary
Overview
Work History
Education
Skills
Timeline
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Kofi Mensah

Cincinnati,OH

Summary

Driven and adaptable professional with a proven track record at Caresprings, enhancing patient satisfaction through meticulous meal preparation and efficient dietary modifications. Skilled in kitchen operations and customer service, I excel in team collaboration and problem-solving, significantly improving kitchen efficiency and patient nutrition outcomes. Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Resourceful Dietary Aide with extensive knowledge of food service practices and proven Type skills. Compassionate and detail-oriented worker with dedication to safety and productivity. Extensive knowledge of Area of expertise and Type meal services. Personable and dedicated with positive attitude and passion for helping others. Familiar with basic nutritional guidelines and food safety standards, along with skills in meal preparation and sanitation. Committed to ensuring clients receive high-quality, nutritious meals. Offering strong organizational skills and keen ability to follow dietary guidelines and food safety protocols. Brings willingness to learn and adapt quickly to new environments, along with understanding of basic food preparation and sanitation. Ready to use and develop organizational skills and attention to detail in Dietary Aide role. Developed strong interpersonal and communication skills in healthcare environment, focusing on client care and dietary needs. Demonstrated expertise in following dietary guidelines and maintaining high standards of food safety and cleanliness. Looking to transition into new field where these skills and dedication to quality service can be utilized effectively. Professional in healthcare support with experience in dietary services. Expertise in meal preparation, food safety, and nutrition. Strong focus on team collaboration and achieving results. Reliable and adaptable, with skills in communication, organization, and customer service. Diligent Desired Position with solid background in dietary services. Proven success in assisting with meal preparation and ensuring nutritional guidelines are met. Demonstrated ability in maintaining cleanliness and working efficiently in team settings. Dietary services professional with track record of supporting nutritional needs and meal preparations in healthcare environments. Recognized for reliability and flexibility in dynamic settings. Known for effective teamwork and maintaining high standards of hygiene and safety. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Reliable Job Title brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Experienced with preparing and serving meals in healthcare settings. Utilizes knowledge of dietary guidelines to ensure nutritional needs are met. Track record of maintaining cleanliness and working collaboratively with staff.

Overview

4
4
years of professional experience

Work History

Dietary Aide

Caresprings
03.2024 - Current
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Streamlined meal assembly processes for faster service without compromising quality or accuracy.
  • Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Processed customer payments and balanced cash drawers.
  • Utilized POS system to receive and process food and beverage orders.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Adjusted food preparation methods in accordance with customer requests.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Monitored food quality and freshness throughout day.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
  • Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
  • Streamlined meal preparation processes, cutting down on waste while ensuring quality.
  • Enhanced team morale by fostering collaborative work environment, leading to improved productivity.
  • Assisted in menu planning to cater to diverse patient dietary restrictions, ensuring balanced nutrition.
  • Engaged with patients to receive direct feedback on meals, using insights to improve meal plans.
  • Ensured timely meal delivery to patients, enhancing their dining experience and satisfaction.
  • Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
  • Collaborated with healthcare professionals to update patient diets, aligning with treatment plans.
  • Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
  • Implemented feedback mechanisms for patients on meal quality, driving continuous improvement.
  • Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
  • Conducted inventory checks and placed orders for kitchen supplies, ensuring uninterrupted operations.
  • Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
  • Enhanced patient meal satisfaction by providing personalized meal options within dietary constraints.
  • Improved patient nutrition with carefully planned and prepared meals according to dietary needs.
  • Reduced meal preparation times by optimizing kitchen operations, without compromising food quality.
  • Organized kitchen workflows, enabling team to prepare meals more efficiently.
  • Assisted in creating nutritional education materials for patients, fostering better understanding of healthy eating habits.
  • Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.

Sales Assistant

Franko Deals
02.2021 - 07.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Assisted in planning and execution of seasonal sales events, drawing in large crowds.
  • Organized in-store promotions to increase awareness of new product lines.
  • Monitored sales trends to advise management on potential inventory adjustments.
  • Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Enhanced team morale and productivity by organizing weekly sales strategy meetings.
  • Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Wrapped, boxed and weighed bakery department products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Conducted product demonstrations, significantly boosting daily sales figures.
  • Fostered positive shopping environment, leading to high customer satisfaction scores.
  • Implemented customer feedback system to identify and address areas for improvement.
  • Increased store foot traffic with innovative window display designs.
  • Streamlined checkout process, reducing average customer waiting time during peak hours.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Developed loyal customer base by providing consistent, high-quality service.
  • Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
  • Conducted weekly inventory audits to ensure accuracy in stock levels.
  • Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
  • Identified upselling opportunities, contributing to increase in average transaction value.
  • Collaborated with marketing team to create engaging social media content, driving online engagement.

Education

Electrical Engineering - Electrical Engineering

Opportunities Industrialization Center Ghana
ACCRA,GHANA
06.2022

Skills

  • Problem-Solving
  • Cleaning and sanitizing
  • Customer Service
  • Time Management
  • Patient Communication
  • Team Collaboration
  • Verbal Communication
  • Food handling safety
  • Detail Oriented
  • Sanitation Practices
  • Relationship Building
  • Food Safety
  • Flexible Schedule
  • Computer Skills
  • Kitchen Equipment Operation
  • Restaurant Experience
  • Issue Resolution
  • Kitchen Operations
  • Meal Preparation
  • Heavy Lifting
  • Allergen awareness
  • Nutrition knowledge
  • OSHA Compliance
  • Food Preparation
  • Sanitization
  • Table Setting
  • Nutrition
  • Dietary modifications
  • Specialized meal preparation
  • Food presentation
  • Food Delivery
  • Workload Management
  • Scheduling and Planning
  • Portion Control
  • Meal Planning
  • Cooking
  • Therapeutic Diets
  • Regulations Compliance
  • Cooking techniques
  • Fast Food Experience
  • Menu development
  • Type tool use
  • Kitchen Organization
  • Attention to Detail
  • Multitasking
  • Organizational Skills
  • Task Prioritization
  • Safe Food Handling
  • Teamwork and Collaboration
  • Sanitation Guidelines
  • Decision-Making
  • Money Handling
  • Food station setup
  • Multitasking Abilities
  • Dining area maintenance
  • Food Production
  • Food Handlers Card
  • Active Listening
  • Excellent Communication
  • Health Code Compliance
  • Service prioritization
  • Food Handler Certification
  • Professionalism
  • Food Storage
  • Goal Setting
  • Interpersonal Skills
  • Nutritional knowledge
  • Self Motivation
  • Sanitation Standards
  • Kitchen equipment use
  • Cash Handling
  • Adaptability and Flexibility
  • Effective Communication
  • Team Leadership
  • Customer Satisfaction
  • Reliability
  • Problem-solving abilities
  • Team building
  • Analytical Thinking
  • Written Communication
  • Interpersonal Communication
  • Wine Pairings
  • Wine service
  • Bar terminology
  • Banquet Coordination
  • Bill computation
  • Upselling
  • ServSafe Food Manager
  • Food spoilage prevention
  • Payment Processing
  • Food inspection
  • Menu Item Memorization
  • Menu Memorization
  • Conflict Resolution
  • ServeSafe Manager
  • Tableside Service
  • Daily specials memorization
  • Guest Relations Management
  • Ingredient Preparation
  • High-volume dining

Timeline

Dietary Aide

Caresprings
03.2024 - Current

Sales Assistant

Franko Deals
02.2021 - 07.2023

Electrical Engineering - Electrical Engineering

Opportunities Industrialization Center Ghana

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Kofi Mensah