Hannah Weber
East Peoria,IL
Summary
Driven and adaptable professional with experience at Riverview Senior Living Community, adept in safe food handling and enhancing customer engagement. Demonstrated ability to improve service delivery through effective communication and meticulous attention to detail, fostering positive experiences and building strong relationships. Proven track record in team collaboration and continuous improvement, ensuring high standards of cleanliness and organization.
Overview
3
3
years of professional experience
Work History
Kitchen Aide/ Server
Riverview Senior Living Community
East Peoria, IL
07.2019 - 10.2019
- Greeted residents to their table
- assisted with reading the menu or helping them read the menu
- took their order via notebook
- entered their order while serving water and appetizers
- paid attention to food allergies or interactions with medications to ensure proper intake
- paid attention to seating arrangements due to behavioral differences
- after meals, called for abled staff to return residents to their room
- cleaned tables
- washed dishes
- prepped tables for next meal
- went through expired food
- took out trash
- restocked condiments, drinks, and silverware
- wore proper PPE during tasks
- took the some time before and after shift to connect and grow trust between residents because of their apprehensiveness with their meals.
- paid attention to residents needs and helped them problem solve.
Retail Sales Associate
Acedemy Sports and Outdoors
Terre Haute, IN
06.2016 - 10.2016
- Greeted customers and helped with product questions, selections, and purchases.
- made sure stickers, and labels were well arranged to store specifications.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
Education
No Degree - General Studies
McLean High School
Terre Haute, IN02.2017
Skills
- Reliability and punctuality
- Chef support
- Food Safety
- Safe Food Handling
- Cooking techniques
- Sanitation Practices
- Inventory Monitoring
- Positive Attitude
- Punctual and Reliable
- Team Collaboration
- Cleaning and sanitation
- Dedicated Work Ethic
- Workplace Health and Safety
- Verbal and written communication
- Cleaning proficiency
- Surface cleaning
- Equipment Cleaning
- Trash removal
- Stock Rotation
- Complex Problem-Solving
- Continuous Improvement
- Supply Restocking
- Customer Service
- Attention to Detail
- Sweeping and Mopping
- Cleaning and sanitizing
- Multitasking
- Excellent Communication
- Organizational Skills
- Team Leadership
- Creative Thinking
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Customer Engagement
- Relationship Building
Timeline
Kitchen Aide/ Server
Riverview Senior Living Community
07.2019 - 10.2019
Retail Sales Associate
Acedemy Sports and Outdoors
06.2016 - 10.2016
No Degree - General Studies
McLean High School