Hannah Wegener
Parrish,FL
Summary
Hospitality professional with 5+ years of experience in high-volume restaurant environments, progressing from host to private event server at Vai's Hospitality. Skilled in guest relations, team coordination, and fast-paced service operations. Experienced with reservation systems (OpenTable, SevenRooms) and POS platforms (Aloha, Toast). Known for maintaining a calm, organized and welcoming environment while delivering high-quality guest experiences.
Overview
5
5
years of professional experience
Work History
Server, Host, Food Runner & Private Event Server
Vai's Italian Inspired Restaurant Kitchen & Bar
Naperville, IL
01.2021 - Current
- Promoted through multiple roles based on performance, reliability, and strong guest service skills
- Managed reservations, seating flow, and guest relations using OpenTable and SevenRooms
- Resolved guest concerns and maintained a positive dining experience during high-volume service
- Coordinated food running and takeout operations, ensuring accuracy, timeliness, and proper food handling
- Utilized POS systems including Aloha and Toast for efficient order processing and payment handling
- Delivered attentive, high-quality service as a server while managing multiple tables in fast-paced settings
- Maintained strong communication with kitchen and front-of-house staff to ensure smooth operations
- Executed private events with attention to detail, including professional setup, service standards, and coordination with chefs and event teams
Education
High School Diploma -
James B. Conant High School
Hoffman Estates, ILSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- High volume dining
- Team collaboration
- Quality control
Timeline
Server, Host, Food Runner & Private Event Server
Vai's Italian Inspired Restaurant Kitchen & Bar
01.2021 - Current
High School Diploma -
James B. Conant High School