Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Cashier

Hannah Whitaker

Beavercreek,OH

Summary

Energetically led teams at Dayton Boat Club, enhancing athlete performance and safety. Excelled in cash handling and customer service at Old Scratch Pizza, boosting sales through product knowledge. Skilled in practice management and team motivation, I bring a track record of improving operational efficiency and fostering positive customer experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Old Scratch Pizza
12.2022 - Current
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering the restaurant and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Trained new employees on how to respond to customer needs.

Snack Bar Attendant

Idle Hour Swim Club
05.2022 - 08.2024
  • Monitored inventory and notified management of deficiencies or shortages.
  • Responded to customer complaints to help resolve issues.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Maintained high standards of customer service in high-volume, fast-paced operations.

Coach

Dayton Boat Club
05.2021 - 05.2024
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Provided feedback to coaches to improve teaching techniques and increase drive to succeed.
  • Developed and implemented comprehensive training program for new coaches to increase resilience and performance.
  • Assessed strengths and weaknesses of opponents to develop valuable techniques and increase preparedness.
  • Worked multiple positions as a coach including Learn to Row Coach, Middle School Coach, and Novice Coach

Shift Lead

Coldstone Creamy
01.2021 - 11.2022
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.

Education

Bachelor of Arts - Criminology

Wright State University
Dayton, OH

Bachelor of Arts - Criminology

Ohio State University
Columbus, OH
05.2027

High School Diploma -

Beavercreek High School
Beavercreek, OH
05.2023

Skills

  • Cash Register Operation
  • Drawer balancing
  • Cash Handling
  • Practice Management
  • Social Media Promotion
  • Exercise planning
  • Athlete safety
  • Performance Improvement
  • Rules Enforcement
  • Team motivation
  • Positive Attitude

Accomplishments

  • I was in Girl Scouts from 1st grade to my senior year of high school. This has been able to teach me many real-life skills.
  • I obtained a silver award through Girl Scouts, this being the second-highest award that one can obtain.
  • Through babysitting, I earned numerous referrals to other families due to exceptional reliability, affordable rates, and positive reports.
  • Positively influenced kids with behavior issues, improving family quality of life.

Certification

  • First Aid/CPR Certified
  • ServSafe Certified
  • SafeSport Certified

Timeline

Cashier

Old Scratch Pizza
12.2022 - Current

Snack Bar Attendant

Idle Hour Swim Club
05.2022 - 08.2024

Coach

Dayton Boat Club
05.2021 - 05.2024

Shift Lead

Coldstone Creamy
01.2021 - 11.2022

Bachelor of Arts - Criminology

Wright State University

Bachelor of Arts - Criminology

Ohio State University

High School Diploma -

Beavercreek High School

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Hannah Whitaker