Dedicated communications specialist with strong organizational and public relations skills. Successfully dispatched emergency medical services while maintaining detailed records.
Overview
8
8
years of professional experience
Work History
Communications Specialist
Survival Flight
Batesville, AR
04.2023 - Current
Dispatched emergency medical services to various locations in a timely and efficient manner
Effectively communicated with EMS personnel, providing accurate information and instructions
Managed multiple incoming calls and prioritized emergencies based on severity
Utilized computer-aided dispatch (CAD) system to track and monitor EMS units
Maintained detailed records of all dispatched calls, ensuring accuracy and completeness
Responded calmly and professionally during high-stress situations, maintaining composure while handling multiple tasks simultaneously
Performed data entry tasks accurately and efficiently to update incident reports and maintain up-to-date records of all activities
Assisted in training new dispatchers on procedures, protocols, systems usage, call handling techniques etc
Medical Assistant
Sherwood Urgent Care
Batesville, AR
06.2021 - 07.2022
Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Scheduled appointments for patients, coordinating with other departments as needed
Assisted physicians and nurses in patient examinations, procedures, and treatments
Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Certified Nursing Assistant
Woodlawn Heights
Batesville, Arkansas
02.2018 - 06.2021
Assisted patients with daily living activities and personal care tasks.
Monitored patient vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of patient rooms and common areas.
Documented patient care activities in electronic health records accurately.
Answered call lights promptly and responded to patient needs accordingly.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Robotic Welder
Intimidator
Batesville, AR
04.2021 - 06.2021
Performed various welding techniques including MIG, TIG, and stick welding to join metal components
Operated and maintained welding equipment such as welders, torches, grinders, and plasma cutters
Maintained a clean work area by organizing tools/equipment properly after completing each task