Brittany Vickers
Princess Anne,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Communications Specialist
Worcester County Sheriffs Office
Snow Hill, MD
08.2023 - Current
- Handled emergency calls and dispatched appropriate resources, ensuring swift response times
- Provided calm and reassuring assistance to callers in high-stress situations, maintaining composure
- Utilized computer-aided dispatch systems to accurately record and relay critical information
NREMT
Pocomoke EMS
Pocomoke City, MD
08.2022 - Current
- Performed CPR, splinting of fractures, wound treatment and other life saving measures.
- Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
- Conducted regular ambulance checks to ensure proper functioning of equipment.
- Assisted with patient assessments, such as measuring vital signs and assessing conditions.
- Managed airway maintenance, oxygen delivery and suctioning procedures.
- Operated ambulances safely under emergency conditions while following all traffic laws.
- Assisted paramedics in more advanced procedures such as intubation or administering medication intravenously.
- Maintained accurate records of patient care treatments and transport information.
- Participated in continuing education programs to stay current on best practices in EMS care.
Unit Secretary
TidalHealth Peninsula Regional
Salisbury, MD
12.2021 - 06.2024
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Processed physician orders ensuring accuracy of documentation prior to submission for approval.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Secretary/Treasurer
MARDEL Bowling League
Laurel, DE
09.2019 - 05.2022
- Collect money every week from 52 members
- Keep account current with the bowling alley
- Record Keeping of all cash and check flow
- Handle delinquent accounts
- Extremely organized
- Total money responsibility of over $12,000
- Handle correspondence with USBC the national bowling organization
- Distribute prize money to each individual team
Assistant General Manager
Cowboy Coast Country Saloon
Ocean City, MD
04.2017 - 08.2021
- Supervision of 40-45 employees at a time
- Supervising daily functions of a busy restaurant
- Handling of large cash deposits
- Sorting out customer complaints
- Supervising the functions of 6 bars during concerts and high volume customer flow
- Assisted with Human Resource duties (i.e
- Hiring/firing)
- Multi-line phone system
General Manager
A Salt Shack
Salisbury, MD
01.2021 - 05.2021
- Responsible for seeing the restaurant owners idea's brought to life
- Setting up point of sale system and contracts
- Ordering all inventory needed to open the restaurant
- Managed a team of 20 employees
- Monitored and maintained budgets
- Successfully created new policies and procedures to improve team efficiency
- Met with clients to and review orders
- Maintained staffing levels
- Managed and trained new hires
- Prepared payroll
- Planned and coordinated events
Manager
Altitude Trampoline Park
Delmar, MD
11.2019 - 09.2020
- Oversee 32 staff members
- Run a very high volume entertainment park
- Scheduling
- Human resources duties
- Administrative work
Bartender/Server
PARADISE GRILL
Long Neck, DE
08.2019 - 11.2019
- Handle large amounts of cash daily
- Great customer service skills
- Work various locations and adapt to their differences
Bartender
Cowboy Coast Country Saloon
Ocean City, MD
04.2016 - 04.2019
- High-Volume Bar
- Customer Service
- Money Management
- Mixed and Served Alcoholic Beverages
- Managed Service Bar
- Organized 6 different bars
- Managed Concert Bar Traffic
Patient Service Technician/Phlebotomist
Labcorp
Salisbury, MD
10.2013 - 03.2015
- Performing Employment Drug Test Screenings
- Drawing Blood
- Customer Service
- Managing Filing System
- General Office Duties
Volunteer Work
Healing Hands Animal Hospital
Salisbury, MD
01.2006 - 08.2006
Education
EMT-Basic - Emergency Medical Technology
Wor-Wic Community College
Salisbury, MD04-2022
Phlebotomist -
Worwic Community College
Skills
- Aloha POS System
- Microsoft Office
- Receptionist
- Payroll
- Outlook
- Administrative Assistant
- MS Office
- Word
- Microsoft Excel
- Data Entry
- Billing
- Excel
- Filing
- Marketing
- Sales
- Scheduling
- Venipuncture
- Patient Care
- EMT Experience
- POS
- Phlebotomy
- Organizational skills
- Administrative experience
- Customer service
- Time management
- Communication skills
- Medical office experience
- HIPAA
- Computer skills
- Medical terminology
- EMR systems
- Team management
- Supervising experience
- Front desk
- Phone etiquette
- Office experience
Certification
- Driver's License
- NREMT, 03/01/22, 03/01/24
- BLS/CPR, 03/01/22, 03/01/24
- BLS Certification, 10/01/23, 10/01/25
- CPR Certification
Timeline
Communications Specialist
Worcester County Sheriffs Office
08.2023 - Current
NREMT
Pocomoke EMS
08.2022 - Current
Unit Secretary
TidalHealth Peninsula Regional
12.2021 - 06.2024
General Manager
A Salt Shack
01.2021 - 05.2021
Manager
Altitude Trampoline Park
11.2019 - 09.2020
Secretary/Treasurer
MARDEL Bowling League
09.2019 - 05.2022
Bartender/Server
PARADISE GRILL
08.2019 - 11.2019
Assistant General Manager
Cowboy Coast Country Saloon
04.2017 - 08.2021
Bartender
Cowboy Coast Country Saloon
04.2016 - 04.2019
Patient Service Technician/Phlebotomist
Labcorp
10.2013 - 03.2015
Volunteer Work
Healing Hands Animal Hospital
01.2006 - 08.2006
EMT-Basic - Emergency Medical Technology
Wor-Wic Community College
Phlebotomist -
Worwic Community College
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