Hannah Whittle
Everett
Summary
Reliable Barista who quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Everett
06.2023 - Current
- Prepare and serve espresso-based beverages according to customer preferences.
- Maintain cleanliness of workstations and equipment in compliance with health standards.
- Assist customers with menu selections, providing recommendations based on taste profiles.
- Operate cash register, accurately processing transactions and handling payments efficiently.
- Collaborate with team members to ensure timely service during peak hours.
- Learned coffee brewing techniques and participated in product training sessions.
- Monitor inventory levels, reporting shortages to management for effective restocking.
- Engage with customers to create a welcoming atmosphere, enhancing overall experience.
Licensed Esthetician
Lashluv Beauty Bar
Bothell
06.2023 - 08.2025
- Provided exceptional lash extension services, ensuring client satisfaction and comfort.
- Consulted with clients to determine desired styles and preferences for personalized lash designs.
- Educated clients on proper aftercare techniques to enhance lash longevity and appearance.
- Adapted quickly to new techniques and trends in the beauty industry, enhancing skill set continuously.
- Developed strong client relationships, fostering repeat business through exceptional service delivery.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
Brand Operations Supervisor
Victoria's Secret & PINK
Lynnwood
03.2021 - 02.2023
- Developed and executed brand strategies to enhance market presence and consumer engagement.
- Managed inventory systems, ensuring optimal stock levels to support promotional activities.
- Trained team members on brand guidelines, ensuring consistency across all channels and platforms.
- Engaged customers to identify needs and recommend suitable products.
- Maintained product knowledge to effectively assist clients with inquiries and purchases.
- Processed transactions accurately using point-of-sale systems.
- Trained new associates on customer service standards and operational procedures.
- Resolved customer complaints and issues promptly, fostering positive relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Certified Trainer
Chipotle
Bothell
12.2019 - 01.2021
- Prepared food items according to standardized recipes, ensuring quality and consistency.
- Maintained cleanliness and organization of workstations, adhering to safety and health standards.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Processed orders on POS system and accepted cash and charge payments.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Education
Cascade High School
Everett, WAEvergreen Beauty College
Everett, WAEsthetics License -
Skills
- Time management
- Active listener
- Exceptional customer service
- Attention to detail
Timeline
Barista
Starbucks
06.2023 - Current
Licensed Esthetician
Lashluv Beauty Bar
06.2023 - 08.2025
Brand Operations Supervisor
Victoria's Secret & PINK
03.2021 - 02.2023
Certified Trainer
Chipotle
12.2019 - 01.2021
Cascade High School
Evergreen Beauty College