Hannah Williams
Fort Worth
Summary
Skilled Veterinary Assistant at Banfield Pet Hospital for 2 years. Experienced in surgical support, anesthesia administration, and diagnostic testing. Proficient in catheter placement, intubation, and surgical patient monitoring. Adept at blood draws, diagnostic tests, and vaccine and medication administration. Excels in customer service and client communication, educating pet owners and maintaining positive relationships. Fear Free Certified with a comprehensive understanding of animal behavior and stress-reducing techniques. Solid scientific background and 10 years of customer service experience. Thrives in fast paced environments. Eager to contribute and grow knowledge and skills at University Animal Hospital.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Waitress/Shift Lead
Scores Sports Bar
05.2018 - 09.2021
- My responsibilities included serving food and beverages, crafting specialty drinks, and maintaining a clean and organized bar area
- Took on additional responsibilities in managing shifts and addressing customer concerns
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Crew member/Shift Lead
Wingstop
09.2021 - 07.2023
- Dedicated and customer-focused professional with experience as a Crew Member and Shift Lead in the restaurant industry
- Demonstrated ability to maintain cleanliness, ensure stock availability, and deliver exceptional customer experiences
- Resolved customer complaints and addressed their concerns promptly and professionally
- Ran shifts efficiently, managing staff, and ensuring adherence to labor cost targets
- Maintained a clean and organized work environment, enforcing hygiene and safety standards
- Collaborated with team members to maintain a smooth workflow and meet customer demand
Vet Assistant
Banfield Pet Hospital
07.2023 - Current
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Provided customer support to clients, answering questions and addressing concerns.
- Educated clients on post-surgical care and nutrition.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Monitored vital signs and provided nursing care for animals.
- Performed testing and completed blood counts.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Assisted veterinarians with euthanasia of animals.
- Monitored laboratory animal behavior and health.
- Prepared animals for surgical procedures.
Education
MASTER OF ENVIRONMENTAL SCIENCE - Environmental Science
TARLETON STATE UNIVERSITY
Stephenville, TX05-2023
BACHELOR OF WILDLIFE SUSTAINABILITY AND ECOSYSTEM SCIENCE - CONCENTRATION IN FISHERIES SCIENCE, MINOR IN WILDLIFE SCIENCE AND BIOLOGY
TARLETON STATE UNIVERSITY
05-2021
Skills
- Practical Field Experience
- Client Engagement
- Community Outreach Expertise
- Effective Team Leadership
- Precision in Task Execution
- Strong Time Management Skills
- Clear Verbal Communication
- Strategic Solution Development
Certification
- NWCG L-180, Human Factors in the Wildlife Fire Service, 2014, Online
- NWCG S-130, Firefighter Training, 2008, Online Component
- NWCG S-190, Introduction to Wildlife Fire Behavior, 2008, Online
Timeline
Vet Assistant
Banfield Pet Hospital
07.2023 - Current
Crew member/Shift Lead
Wingstop
09.2021 - 07.2023
Bartender/Waitress/Shift Lead
Scores Sports Bar
05.2018 - 09.2021
MASTER OF ENVIRONMENTAL SCIENCE - Environmental Science
TARLETON STATE UNIVERSITY
BACHELOR OF WILDLIFE SUSTAINABILITY AND ECOSYSTEM SCIENCE - CONCENTRATION IN FISHERIES SCIENCE, MINOR IN WILDLIFE SCIENCE AND BIOLOGY
TARLETON STATE UNIVERSITY
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