Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hannah Williams

Jacksonville

Summary

Resourceful shift leader who takes pride in high productivity and efficient task completion. Experienced in team leadership, time management, and conflict resolution. Excels in communication, adaptability, and problem-solving to ensure a productive balance between customer, company, and employee needs.

Overview

5
5
years of professional experience

Work History

Team Member

Chick-fil-A
Oxford
06.2025 - Current

Shift Leader

Chick-fil-A
Rockmart
06.2020 - 07.2025
  • Supervised team members during peak service hours to ensure efficiency.
  • Resolved customer complaints promptly to enhance guest satisfaction.
  • Trained new employees for on-shift operations.
  • Managed drawer verification process, logged counts accurately, and placed items securely in safe
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Communicated effectively with other leads and directors within the organization regarding staffing needs, or operational issues.
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Worked diligently to ensure all tasks were completed in compliance with the company's corporate guidelines.

Team Member

The Hive Play And Cafe
rockmart
09.2024 - 06.2025
  • Assisted customers with menu selections and food orders.
  • Maintained cleanliness and organization of dining and play areas.
  • Prepared and served beverages according to café standards.
  • Engaged with children and parents to enhance their experience.
  • Monitored safety protocols in play areas for children's well-being.
  • Collaborated with team members to maximize productivity and efficiency.

Education

High School Diploma -

Home School, Classical Conversations
05-2023

Skills

  • Customer service
  • Creative problem solving
  • Team leadership
  • Conflict resolution
  • Strategic thinking
  • Policy enforcement
  • Problem-solving
  • Time management

References

References available upon request.

Timeline

Team Member

Chick-fil-A
06.2025 - Current

Team Member

The Hive Play And Cafe
09.2024 - 06.2025

Shift Leader

Chick-fil-A
06.2020 - 07.2025

High School Diploma -

Home School, Classical Conversations

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