Hannah Willis
Rover.com
Ocala,FL
3
Certification
4
Years of experience
I have years of experience in customer service and pet care roles. I'm very passionate when it comes to animals and like to spend my time volunteering at shelters or fostering when I can. I've rescued and nurtured around 50 animals of all kinds in the year 2025. I've done hours of research for the animals I have or have cared for to learn the best care for them to live a happy and long life. My purpose in life is to help and care for animals and I hope to make a career out of doing what I love the most!
Work History
Barback
1 Year 4 Months- Assisted bartenders with drink preparation and service.
- Maintained cleanliness and organization of bar area.
- Stocked inventory efficiently and ensuring timely availability of supplies for smooth operations.
- Communicated with servers and bartenders to maintain smooth operation in the restaurant.
- Assisted in setting up and breaking down bar area.
- Stocking, organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Greeted customers and provided friendly service.
- Conversate with customers to ensure the best overall experience.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Proactively offering assistance whenever needed or requested from coworkers or supervisors.
Pet Sitter
2 Years 3 Months- Provided attentive care for pets, ensuring their safety and well being during scheduled visits.
- Administered medications and followed specific dietary requirements as instructed by pet owners.
- Communicated regularly with pet owners to update them on their pet's.
- Coordinated emergency response plans for pets in case of health emergencies or unexpected situations.
- Exercised animals regularly with walks and play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well being at all times.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
General Manager
3 Years- Managed budget implementations, training, schedules, truck orders, bank runs and most importantly customer satisfaction.
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory processes to maintain proper stock levels and minimize waste.
- Enhanced communication among team members through regular meetings.
- Ensured compliance with all health department regulations.
Education
High School Diploma
- All A Honor Roll [Senior Year, 2024]
- President of the FBLA club
- Member of the FFA club
Skills
Efficient multitasking
Cleanliness maintenance
Waste reduction
Customer satisfaction
Honest and trustworthy
Positive attitude
Punctual and reliable
Schedule management
Pet care needs
Team building
Problem resolution
Certification
- Stop the Bleed certification
- CPR certification
- Food and safety certification
Timeline
Barback
World Equestrian Center
04.2025 - CurrentRead More
Pet Sitter
Rover.com
05.2024 - CurrentRead More
General Manager
Jersey Mike's Subs
02.2022 - 02.2025Read More
Dunnellon High School
High School Diploma
Read More