Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Wolfe

Madison,WI

Summary

Dynamic leader with proven expertise in employee training and workplace safety, honed at Fresh Madison Market and Einstein Bros Bagels. Excelled in enhancing team performance and customer service through effective training and problem-solving. Skilled in accurate money handling and maintaining compliance with health and safety codes, ensuring operational excellence. Experienced in bookkeeping responsibilities including finding and fixing discrepancies and small inventory counting.

Overview

6
6
years of professional experience

Work History

Shift Leader

Fresh Madison Market
08.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Maintained and processed deposits, and money logs with bookkeeping responsibilities.
  • Reconciled and corrected issues with financial records.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.

Shift Manager

Einsteins Bros Bagels
06.2019 - 08.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.

Education

High School Diploma -

Lakewood High School
Lakewood, OH
06-2019

Skills

  • Positive attitude
  • Employee training
  • Shift paperwork completion
  • Customer service
  • Workplace safety
  • Accurate money handling

Timeline

Shift Leader

Fresh Madison Market
08.2023 - Current

Shift Manager

Einsteins Bros Bagels
06.2019 - 08.2023

High School Diploma -

Lakewood High School

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Hannah Wolfe