Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Wright

Lawrence,MA

Summary

Reliable and dependable candidate looking to broaden horizons and find my dream Job. I have been passionate about the wedding industry since childhood and hope to find a suitable career in helping clients plan the happiest day of their lives. My experience in customer service and childcare has left me with impeccable people and problem solving skills. I hope to find new challenges and be kept busy on my next professional endeavor.

Overview

8
8
years of professional experience

Work History

Nanny

The Woodward Family
07.2020 - 09.2023
  • Oversaw personal care, well being and all needs of two boys from ages 17 months-4.75 years and 3.5-7 years
  • Was an essential part of early development for both children
  • Structured activities at home planned as well as excursions such as trips to libraries, museums, zoos, and more
  • These activities were based around cognitive, social, emotional, and physical development
  • Many of these activities were also Montessori based in life skill learning
  • Prepared balanced lunches each day and occasional breakfast based on sleeping schedules
  • Assisted in the potty training of the younger boy who was pull-up and diaper free by 2.5 years
  • Provided the children with safe, reliable transportation to and from preschool, as well as extracurriculars and swim lessons in the summer
  • Emotional development and regulation was at the forefront of their care
  • Taught children respect and empathy while navigating a world of new feelings and situations and learn to respond appropriately and treat others with respect
  • These methods have resulted in well mannered boys with healthy coping mechanisms, and respect for others.

Float/Preschool Assistant Teacher

Bright Horizons at Phillips Academy
05.2019 - 03.2020
  • Working with children from ages 3 months to 6 years, gained a vast number of skills in childcare but also many in problem solving
  • Completed many online and in person training and seminars pertaining child safety, physical and mental development and much more
  • Received promotion after only four month from float to Assistant Teacher, and was responsible for the care of 18 children
  • Personally wrote all curriculum and daily activities for the children from scratch. This ranged from themed playdough and sensory bins to alphabet songs and games as well as contacting the local fire department to come and speak to the children
  • Personally also focused on creating Montessori based activities and learning, providing very young children with real life daily skills and both cognitive and motor development.
  • Supervised children during in-classroom activities and on playground.

Sales associate/Piercing apprentice

Medusa Body Piercing
05.2017 - 04.2019
  • Very quickly learned extensive knowledge that goes into body piercing and jewelry, including how to properly clean, disinfect and sterilize areas as well as the importance of it
  • Received promotion from sales associate to apprentice in first 10 months
  • Helped personally style individuals with piercings and jewelry based on anatomy and personal prefference
  • Specialized at this location in child’s ear piercing
  • Children typically felt the most comfortable with me due to my pleasant nature and ability to calmly and comfortably walk children and parents through the process with minimal pain or emotional stress while respecting the consent of all parties
  • Gained excellent people skills and ability to reason with others and keep peace in problematic situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Hostess

Ginger Gourmet
04.2015 - 05.2017
  • Seated customers for dining and accommodating for those with possible needs or requests
  • Very quickly learned names and ingredients of unfamiliar foods
  • Took anywhere between tens and hundred of phone calls per day
  • Supervised food transportation from kitchen to customer while guaranteeing a professional and timely manner
  • Oversaw customer checkout and overall satisfaction surrounding take out orders
  • Resulted in compliance for flexible hours.

Education

Certified in all Body piercings, certificate of knowledge on blood borne pathogens -

World’s Only Tattoo School
Shreveport, LA
03.2018

High School Diploma -

North Reading High School
North Reading, MA
06.2017

Skills

  • Patient and well working with people of all ages
  • Open to learning and new experiences
  • Fast learner and adaptive
  • Accepting of constructive criticism
  • Conflict Resolution Techniques
  • Customer Engagement
  • Measuring and Sizing
  • Client Rapport-Building
  • Strong and Physically capable

Timeline

Nanny

The Woodward Family
07.2020 - 09.2023

Float/Preschool Assistant Teacher

Bright Horizons at Phillips Academy
05.2019 - 03.2020

Sales associate/Piercing apprentice

Medusa Body Piercing
05.2017 - 04.2019

Hostess

Ginger Gourmet
04.2015 - 05.2017

Certified in all Body piercings, certificate of knowledge on blood borne pathogens -

World’s Only Tattoo School

High School Diploma -

North Reading High School

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