Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Wrzek

Streamwood ,IL

Summary

I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Parking Operator

The Walt Disney Company
Bay Lake , FL
09.2023 - Current
  • Provided exceptional customer service to guests while ensuring safety protocols were met.
  • Created a welcoming environment for guests by greeting them upon arrival and providing directions when needed.
  • Resolved customer complaints quickly and effectively while maintaining professional demeanor.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.

Head Guard/Pool Manager

Schaumburg Park District
Schaumburg, IL
10.2022 - 09.2023
  • Responded to potentially unsafe and dangerous situations
  • Administered first aid to provide immediate emergency care.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Utilized training, rescue techniques and proper equipment to aid distressed people.

Lifeguard/Swim Lesson Instructor

Schaumburg Park District
Schaumburg, IL
05.2021 - 10.2022
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Observed sections of assigned water zone of responsibility.
  • Can administer first aid and CPR in response to life-threatening situations.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Assessed swimming skill levels for each student and placed accordingly depending on results.

Education

Some College (No Degree) - Applied Science

Elgin Community College
Elgin, IL

High School Diploma -

Streamwood High School
Streamwood, IL
05.2021

Skills

  • Communication and Interpersonal Connection
  • Resolving customer issues
  • Group and individual instruction
  • CPR

Certification

  • CPR certification
  • Ellis and Associates lifeguard certified
  • Schaumburg citizen award

Timeline

Parking Operator

The Walt Disney Company
09.2023 - Current

Head Guard/Pool Manager

Schaumburg Park District
10.2022 - 09.2023

Lifeguard/Swim Lesson Instructor

Schaumburg Park District
05.2021 - 10.2022

Some College (No Degree) - Applied Science

Elgin Community College

High School Diploma -

Streamwood High School

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Hannah Wrzek