Dynamic and enthusiastic professional with experience at Dairy Queen and as a Softball Umpire, demonstrating exceptional customer service and quick decision-making skills. Excelled in fast-paced environments, ensuring high standards of cleanliness and promoting good sportsmanship. Proven ability in organization, attention to detail, and a positive attitude, contributing to team success and customer satisfaction. Conversant in Japanese, enhancing communication and service delivery.
Overview
4
4
years of professional experience
Work History
Fast Food Worker
Dairy Queen
06.2022 - Current
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Collaborated with team members to quickly fill large orders and serve large parties.
Provided support to crew members, facilitating quick food preparation and delivery.
Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Processed orders on POS system and accepted cash and charge payments.
Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Made change and returned correct cash and coin to patrons.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Completed milkshakes and ice cream desserts for customers.
Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
Softball Umpire
Marysville Junior Baseball Softball Association
04.2020 - Current
Officiated softball games to maintain standards of play and to maintain participation with established rules.
Continuously updated knowledge of softball rules and regulations, staying current with changes in the sport.
Utilized gestures and audible signals to regulate play, signal infractions and communicate to participants and officials.
Participated in ongoing training sessions to enhance professional development as an umpire.
Followed umpire mechanics and positions to make accurate calls for softball competitions.
Demonstrated adaptability by officiating various age groups and levels of competition within the sport.
Maintained a high level of professionalism, ensuring impartiality in all officiating decisions.
Conducted calls behind home plate to monitor balls and strikes of hitter.
Discussed rules, game expectations and potential field hazards with each coach prior to starting gameplay.
Communicated with fans, coaches, players, and other umpires.
Called Safe and Out plays fairly and accurately for impartial adjudication.
Reviewed and studied rulebooks to maintain current knowledge of updates and changes.