Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Hannah Yu

Marysville,OH

Summary

Dynamic and enthusiastic professional with experience at Dairy Queen and as a Softball Umpire, demonstrating exceptional customer service and quick decision-making skills. Excelled in fast-paced environments, ensuring high standards of cleanliness and promoting good sportsmanship. Proven ability in organization, attention to detail, and a positive attitude, contributing to team success and customer satisfaction. Conversant in Japanese, enhancing communication and service delivery.

Overview

4
4
years of professional experience

Work History

Fast Food Worker

Dairy Queen
06.2022 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Processed orders on POS system and accepted cash and charge payments.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Made change and returned correct cash and coin to patrons.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.

Softball Umpire

Marysville Junior Baseball Softball Association
04.2020 - Current
  • Officiated softball games to maintain standards of play and to maintain participation with established rules.
  • Continuously updated knowledge of softball rules and regulations, staying current with changes in the sport.
  • Utilized gestures and audible signals to regulate play, signal infractions and communicate to participants and officials.
  • Participated in ongoing training sessions to enhance professional development as an umpire.
  • Followed umpire mechanics and positions to make accurate calls for softball competitions.
  • Demonstrated adaptability by officiating various age groups and levels of competition within the sport.
  • Maintained a high level of professionalism, ensuring impartiality in all officiating decisions.
  • Conducted calls behind home plate to monitor balls and strikes of hitter.
  • Discussed rules, game expectations and potential field hazards with each coach prior to starting gameplay.
  • Communicated with fans, coaches, players, and other umpires.
  • Called Safe and Out plays fairly and accurately for impartial adjudication.
  • Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
  • Promoted good sportsmanship among players.

Education

High School Diploma -

Marysville Early College High School
Marysville, OH
05.2024

Skills

  • Customer Service
  • Positive attitude and enthusiasm
  • Cleaning and sanitation
  • Fast and efficient worker
  • Concentration
  • Quick Decision Making
  • Organization and Planning
  • Attention to Detail Focus
  • Initiative and Proactivity
  • Conversant in Japanese

Hobbies

  • Painting
  • Softball
  • Puzzles
  • Listening to Music

Languages

Japanese
Elementary

Timeline

Fast Food Worker

Dairy Queen
06.2022 - Current

Softball Umpire

Marysville Junior Baseball Softball Association
04.2020 - Current

High School Diploma -

Marysville Early College High School
Hannah Yu