Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Hannah Zimmerman
Open To Work

Hannah Zimmerman

Barnegat,NJ

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Principal (Manager) Business ContinuityBusiness Continuity ManagerProject ManagerCrisis Manager

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Tampa, FLClearwater, FLOrlando, FLPalm Beach, FLEustis, FL
Open to relocation: Yes

Salary Range

125/yr - 200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match

Summary

Strategic Business Continuity Manager skilled in risk assessment, incident response planning, and continuity software optimization. Expertise in developing and maintaining business continuity plans, enhancing organizational resilience, and minimizing downtime during crises. Strong analytical abilities enable identification of operational disruptions and effective contingency measures.

Overview

4
4

Certifications

10
10
years of professional experience

Work History

Principal (Manager) Business Continuity

Independence Blue Cross
Philadelphia
04.2016 - Current
  • Lead the enterprise Business Continuity program lifecycle—governance, standards, lifecycle maintenance, and stakeholder alignment—supporting 7,000+ associates and contractors and 115 continuity plans, including Incident Command, Enterprise-wide, Infectious Disease, and Vendor Communication plans.
  • Establish enterprise methodology for Business Impact Analyses (BIAs), recovery strategy documentation, and exercise/testing—aligning deliverables to ISO 22301-aligned practices, risk appetite, audit readiness, and regulatory expectations.
  • Direct enterprise crisis management efforts, overseeing incident response, escalation protocols, and cross-functional coordination to minimize operational disruption and risk.
  • Championed a culture of preparedness by designing and facilitating regular training and exercises for Incident Response Team and business units. Analyzed results from drills and incidents to refine BCDR strategies, update plans, and improve response procedures. Built and governed program’s knowledge base (Iway/SharePoint) for quick access to standards, templates, plans, and exercise artifacts during incidents.
  • Created comprehensive management reports and program analyses using continuity tools to identify maturity gaps and prioritize remediation actions, advancing operational readiness. Provided executive-level updates on program status, major risks, and readiness outcomes, influencing prioritization and implementation of continuity practices organization-wide.
  • Own administration and optimization of Fusion Business Continuity Planning Software (licensing, templates, data quality, and issue resolution) to enable consistent planning and enterprise reporting.
  • Manage CISA's Priority Telecommunications program for the enterprise, including Government Emergency Telecommunications Service (GETS) and Wireless Priority Service (WPS), to ensure that essential personnel within the organization maintain communication capabilities during crisis situations.

Education

Bachelor of Science - General Business

Drexel University, LeBow College of Business
Philadelphia, PA

Skills

  • Continuity management
  • Risk assessment
  • Incident planning
  • Business impact analysis
  • Regulatory compliance
  • Crisis response
  • Crisis communication
  • Project managment
  • Software administration
  • Corporate communication

Certification

  • Certified Business Continuity Professional (CBCP), 01/01/17
  • Project Management Professional (PMP)
  • ISO 22301:2019 Certified Manager
  • Associate Risk Management Professional (ARMP)

Timeline

Principal (Manager) Business Continuity

Independence Blue Cross
04.2016 - Current

Bachelor of Science - General Business

Drexel University, LeBow College of Business

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Hannah Zimmerman