Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Hannah Zipfel

Powell,OH

Summary

Organized and dependable candidate able to manage multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help achieve company goals.

Overview

2
2
years of professional experience

Work History

Event Staff Member

Colonial Life Arena
08.2024 - Current
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
  • Implemented efficient check-in processes, minimizing wait time for guests upon arrival at events.
  • Welcomed guests to events, checked tickets, and oversaw proper seating.

Sales Associate

Rose & Remington
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Merchandise Sales

The Memorial Tournament at Muirfield Village Golf Club
05.2024 - 06.2024
  • Worked at the golf shop in merchandise sales, running the cash register, restocking and refolding items, keeping the shop refreshed, while also growing my network within the sport industry.
  • Maintained a visually appealing store layout, effectively showcasing merchandise and attracting potential customers.
  • Managed cash register transactions accurately.

Sales Associate

Ale Wine & Spirits
02.2023 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Education

Sport & Entertainment Management

University of South Carolina
08.2024

Honors Diploma -

Olentangy Liberty High School
05.2023

Skills

  • Sales
  • Customer Service
  • Teamwork
  • Leadership
  • Time management
  • Organization
  • Conflict resolution
  • Communication

Awards

  • National Honor Society, 2020-2023
  • Scholar Athlete Award, 2020-2023
  • National Merit Scholar, 2023
  • Magna Cum Laude Graduate, 2023
  • Dean’s Honor List, 2023-2024

Timeline

Event Staff Member

Colonial Life Arena
08.2024 - Current

Merchandise Sales

The Memorial Tournament at Muirfield Village Golf Club
05.2024 - 06.2024

Sales Associate

Rose & Remington
05.2024 - Current

Sales Associate

Ale Wine & Spirits
02.2023 - 07.2023

Sport & Entertainment Management

University of South Carolina

Honors Diploma -

Olentangy Liberty High School

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Hannah Zipfel